Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

Password

When the device lock feature is enabled, you

must enter the password you set for the device.

 

 

 

 

When using the device for the first time or

PIN

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or

 

USIM card. You can disable this feature by

 

using the Lock SIM card menu.

 

Your SIM or USIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly several

times. You must enter the PUK supplied by

 

 

your service provider.

 

 

 

When you access a menu requiring the PIN2,

PIN2

you must enter the PIN2 supplied with the SIM

or USIM card. For details, contact your service

 

 

provider.

 

 

Troubleshooting

120