If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It-could save you the cost of a service call.-

 

PROBLEM

 

POSSIBLE

CAUSE

Nothing

will

The

power

cord

is not plugged

operate

 

into

a live

circuit

with

proper

 

 

 

voltage.

 

 

 

 

 

 

 

Range is not properly connected

 

 

 

to gas supply.

 

 

 

 

 

 

A household fuse has blown or a

 

 

 

circuit breaker

has tripped.

 

 

 

Controls are not set correctly.

 

 

 

The flow of combustion andlor

 

 

 

ventilation air to the range is

 

 

 

blocked.

 

 

 

 

The

oven will

The

Oven

Temperature

Control

not

operate

is not turned

to

a temperature

 

 

 

setting.

 

 

 

 

Burner

fails to

The

power

cord

is not plugged

light

 

 

into

a live

circuit

with proper

voltage.

A household fuse has blown or a circuit breaker has tripped.

SOLUTION

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Contact an authorized WhirlpoolSM service technician to reconnect range to gas supply. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Reset controls, if needed.

Remove blockage to airflow to and around range.

Push in and turn the Oven Temperature Control to a temperature setting.

Plug the power cord into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 8).

Burner flames are uneven

Burner flames lift off ports, are yellow, or are noisy when turned off

Burner makes popping noise when on

Burner ports are clogged.

Burner ports are clogged.

Burner is wet from washing.

Clean with a straight pin (see pages 17 and 22).

Clean with a straight pin (see pages 17 and 22). If this fails, call an authorized WhirlpoolSM service technician for service.

Contact an authorized WhirlpoolSM service technician to check air/gas mixture.

Let dry.

Control

knob(s)

You are not pushing in before

will not

turn

turning.

Push control knob(s) in before turning to a setting.

continued on next page

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Whirlpool SF310PEY, SF330PEY manual If You Need Assistance Or Service, Before calling for assistance, Problem, Solution

SF310PEY, SF330PEY specifications

Whirlpool SF330PEY and SF310PEY are two remarkable electric range models that exemplify innovation and practical design suited for modern kitchens. These kitchen appliances are crafted to deliver exceptional cooking performance while incorporating user-friendly features that elevate the cooking experience.

One of the key highlights of both the SF330PEY and SF310PEY is their spacious oven capacity, which allows for easy meal preparation for families or gatherings. The roomy oven space can accommodate multiple dishes simultaneously, making meal prep efficient. The ranges come equipped with a reliable bake element, ensuring even heat distribution for consistent baking results.

Both models feature a versatile cooktop design with multiple burners, including high-efficiency burners that offer powerful heat for quick boiling and simmering. The ranges also include a special simmer burner, ideal for delicate sauces and low-heat cooking, allowing cooks to achieve culinary perfection.

Additionally, the Whirlpool SF330PEY and SF310PEY boast a sleek easy-to-clean surface, making maintenance hassle-free. The smooth top design not only enhances the aesthetic appeal of the kitchen but also simplifies the cleanup process after cooking.

These models come with various cooking modes, including bake, broil, and specialty settings, providing more cooking options to cater to different recipes and preferences. The ranges also integrate innovative technology, such as the AccuBake temperature management system, which utilizes a built-in sensor to monitor oven temperature and maintain optimal heat for precise baking results.

Safety features are an important aspect of both models, with features such as oven door locks and indicator lights that signal when the burners and oven are still hot. These advancements help ensure a safer cooking experience for families.

In summary, the Whirlpool SF330PEY and SF310PEY electric ranges offer a blend of capacity, efficient cooking options, and user-friendly features. With their robust performance and modern design, these ranges stand out as excellent choices for any kitchen seeking reliability and functionality. Whether preparing a simple meal or indulging in a multi-course feast, these appliances focus on enhancing the overall cooking experience.