If you need service or assistance,

we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can fix yourself without tools of any kind.

If nothlng operates:

l Is the range properly connected to gas and electrical supplies? (See “Installation Instructions:‘)

l Have you checked the main fuse or circuit breaker box?

l Is the flow of combustion and/or ventilation air to the range blocked? Do not block the air flow to and around the range.

If the oven will not operate:

l Is the Oven Selector turned to a setting [BAKE or BROIL)?

l Is the Oven Temperature Control turned to a temperature setting?

If burner falls to light:

l Is the range connected to elec- trical power?

l Have you checked the main fuse or circuit breaker box?

l Are burner ports clogged? (See page 18.)

If burner flames are uneven: l Are burner ports clogged?

(See page%)

If burner flames Ilft off ports, are yellow, or are noisy when turned off:

l The air/gas mixture may be incor- rect. (Call for service.]

If burner makes a popplng nolse when ON:

l Is the burner wet from washing? Let dry.

If control knob(s) will not turn:

l Did you push in before trying to turn?

If the Self-Cleaning Cycle will not operate:

l Is the Oven Selector set on CLEAN and the Oven Temperature Control set on OFF?

l Is the Lock Lever all the way to the right?

If cooking results aren’t what you expected:

l Is the range level?

l Are you using pans recommended in the Cooking Guide?

l Does the flame size fit the cooking utensil being used? (See the Cook- ing Guide.)

l If baking, have you allowed WZto 2 inches (4-5 cm) on all sides of the pans for air circulation?

l Have you preheated the oven before cooking?

. Are the pans the size called for in the recipe?

l Are you following a tested recipe from a reliable source?

l If broiling, have you completely closed the oven doofl Blanket-O- Flame@ Broiler provides best cook- ing results with the oven door closed.

l Do the cooking utensils have smooth, flat bottoms?

See the Cooking Guide for more information on cooking problems and how to solve them.

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Whirlpool SF36OOEP manual Before calling for assistance