Manuals / Kyocera / Computer Equipment / All in One Printer

Kyocera FS-1300D, FS-C5400DN, FS-1100 manual Error Messages

Models: FS-1100 FS-1300D FS-C5400DN

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Error Messages

			Error Messages
			The following table lists errors and maintenance messages that you can
			be dealt with by yourself. If Machine failure. Call service.
			appears, turn off the printer, disconnect the power cord, and contact your
			service technician.
			If Machine failure. Call service. or Error occurred. Turn
			the main power switch off and on. is displayed, turn off the
			printer then turn it back on to see if the printer has recovered. If the printer
			has not recovered, turn off the printer, disconnect the power cord, and
			contact your service representative or authorized service center.
			Some errors cause the alarm to sound. To stop the alarm, press [Cancel].

Message			Corrective Action

			This message is displayed when the Job Accounting function is enabled and an
	Account error.		attempt to specify job accounting settings or to register or delete an account
	Press [OK].		fails. To return the printer to the print-ready status, press [OK].
	Press [OK].
	##


			The paper has run out in the paper source displayed. Supply paper according to
	Add paper in MP tray.		the paper source displayed (paper cassettes, MP tray, or optional paper
			feeders).This message is displayed alternately with messages indicating the
			printer status, such as, Ready to print., Please wait., and
			Processing..


			F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer
	Machine failure.		does not operate when this message is displayed.
	Machine failure.
	Call service.
	F###


			The printer controller and operation panel cannot exchange data. Turn the
	Machine failure.		printer off and unplug it from the mains power supply. Then contact your service
	Machine failure.		representative or authorized service center. See the back page of this manual
	Call service.
	Call service.		for the relevant phone numbers.
			for the relevant phone numbers.
	F000


			#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer
	Machine failure.		does not operate when this message is displayed. The total number of pages
	Call service.		printed is also indicated, e.g. 0123456.
	Call service.
	####

6-6	Troubleshooting

Image 184

Kyocera FS-1300D, FS-C5400DN, FS-1100 manual Error Messages

Contents

FS-C5400DN OPERATION GUIDEPage Contents Glossary Index A-12Legal and Safety Information Notice on SoftwareCopyright Notice Regarding TradenamesTypeface Trademark Acknowledgement License AgreementsMonotype Imaging License Agreement Open SSLeay License Original SSLeay License Page Compliance and Conformity Interface connectorsSafety Information Laser SafetyLaser Notice Radio Frequency TransmitterCautionary Labels The printer bears any of the following labelsLabel inside the printer Laser radiation warning For Europe, Asia, and other countriesCDRH Regulations Ozone concentrationDECLARATION OF CONFORMITY TO 2004/108/EC, 2006/95/EEC, 93/68/EEC and 1999/5/ECEN ISO DisclaimerEnergy Saving Control Function SleepAutomatic 2-SidedPrint Function Paper RecyclingOther Precautions Installation PrecautionsEnvironment Power Supply/Grounding the Printer Other PrecautionsHandling of Plastic Bags Precautions for Use Cautions when Using the PrinterOther Precautions Cautions for Toner HandlingAbout the Operation Guide ConventionsChapter 4 - Using the Operation Panel Chapter 5 - Maintenance1 Machine Parts Components at the Front of the Printer Components at the Left of the PrinterInternal Components Components at the Rear of the PrinterOperation Panel 2 Printing Operation Changing Network Interface Parameters SettingMenu SubmenuPrinting a Status Page Installing the Printer Driver Installing the Software in WindowsExpress Mode Custom Mode Installation on a Macintosh1Select Custom Mode 5Double-click Kyocera OS X8Open System Preferences and click Print & Fax Printing Operation Printing Operation Printing from Application Software Status Monitor Accessing the Status MonitorExiting the Status Monitor Screen OverviewConfigure 3D ViewShow the status monitor PreferencesStatus Monitor Settings Enable Event NotificationSound Notification Tab Sound fileAppearance Tab Enlarge windowDoubles the size of the Status Monitor window Always on topUninstalling Software Windows PC 5Click Uninstall2-16 Printing Operation3 Handling Paper General Guidelines Paper SpecificationsSpecification Paper AvailabilityWeight Minimum and Maximum Paper SizesRecommended Paper SizeSelecting the Right Paper MP Tray OnlySize Cassette orBasis Weight Paper Weight Equivalence TableU. S. Bond Weight lb Europe Metric Weight g/m²Paper Grain Moisture ContentOther Paper Properties Paper Type to be Used Special PaperPaper Type to be Selected Transparency SpecificationItem Labels SpecificationItem Postcards EnvelopesThick Paper Colored PaperPreprinted Paper Recycled PaperEnvelopes Paper Type Paper WeightPaper Source Paper TypeLoading Paper Loading Paper into the Cassette6 Slide the paper into the paper cassette Loading Paper into the MP Multi-PurposeTray Correct Incorrect Paper stopper 4 Using the Operation Panel General Information Understanding the Operation Panel Message DisplayError Codes Refer to the Troubleshooting on pageStatus Information MessageReady to print TonerReady, Data, and Attention Indicators IndicatorKeys Cancel KeyCanceling a Printing Job MENU KeyPrint Are you sure? z Q Data01 Yes No OK KeyBack Key Left Select Key / Right Select KeyUsing the Menu Selection System Menu Selection System1Report Print 2USB Memory 3Job Box Exit DetailFile Name ABCDEFGHIJKLMNOPQRSTN DetailMenu Setting a Mode Selection Menu1Report Print 2USB Memory 3Job Box Exit Report Print: a b 1Menu Map 2Status Page 3Font List Exit Print Are you sure? z Menu MapYes No Using the Operation PanelMenu Map FS-C5400DNPrinter Menu Map SamplePrint Are you sure? z Status Page Yes No Status PageStatus Page Printing a printers status page Understanding the Status Page2 Printer Settings Information 3 Installed OptionsFont List Printing a list of the printers fonts 1 Firmware VersionAre you sure? z RAM File List Yes No Print Print Are you sure? z Font List Yes No PrintAre you sure? z Hard Disk File List Yes No Print Are you sure? z Mem. Card File List Yes NoUSB Memory USB memory selection Print File Prints the selected file Detail Shows the details of the selected fileFolder Name: 1/ ABCDEFGHIJKLMNOPQRSTN Detail ABCDEFGHIJKLMNOPQRSTNCannot remove the memory while in use DetailJob Box Job RetentionQuick Copy Proof-and-Hold1Quick Copy 2Private/Stored 3Job Box Settings Job BoxQuick Copy Using Quick Copy ExitQuick Copy User01User02 lUser03QData02 QData03 Delete Delete Are you sure? z Q Data01 Yes No CompletedQuick Copy User01Quick Copy User01User02 lUser03Accepted Quick CopyUser01 User02Private/Stored: a b lUser01 lUser02 lUser03 l User010000-9999 0123456789 Bckspace Enter0123456789 Bckspace Enter Delete Are you sure? z Q Data01Copies Print Are you sure? z Q Data01 Yes No AcceptedCompleted Job Box Settings: a b 1Quick Copy Jobs Quick Copy Jobs: a bJob Box Settings Job Box Configuration ExitJob Log Job Log: a b 0006 n ABCDEFGHIJNContent Detail0006 Detail Total Displaying the total printed pages Counter Viewing the counter valueColor Displaying the color printed pages Black & White: O b Total17000 A42000 B51000 Paper Settings Paper Settings: a b 1MP Tray Set 2Cassette 1 Set3Cassette 2 Set Exit MP Tray Set.: a b 1Paper Size 2Media Type Exit1 *Envelope Monarch 2Envelope #10 3Envelope DL Paper SizeMedia Type Paper type setting for MP tray MP Tray Set.: a b 1Paper Size 2Media Type 1 *Plain2Transparency 3Preprinted Exit ExitCassette 1 Set.: a b 1Media Type 2Other Paper Size 3Custom PaperSize ExitSelecting the Size Dial Setting Setting the Paper Size from the Operation PanelOther Paper Size: a b 1*Envelope C5 2Executive 3 Letter ExitUsing the Operation Panel 5Press U or V to select the desired paper sizeCustom PaperSize: a b 1Measurement 2Size EntryY 3Size EntryX Exit Measurement: a b 1*inch 2mmSize EntryY: a b Setting a Custom Paper SizeSize EntryX: a b Cassette 1 Set Other Paper SizeCustom PaperSize Media TypePaper Weight Setting the Paper ThicknessMedia Type 1Paper Weight Exit Paper Weight: a b 1Extra Heavy Media Type Set.: a b 1Plain 2Transparency3Preprinted Exit 2*Heavy 3Heavy Media Type Set.: a b 1Plain1Paper Weight 2Duplex Exit Paper Weight: a b 1Paper Weight 2Duplex ExitCUSTOM 1Extra Heavy 2*Heavy 3Heavy Media Type Set.: a bReset Type Adjust. Are you sure? Yes No Reset Type Adj. Resets customized settingsPrint Settings Print Settings: a b 1Paper Selection2Paper Feed Mode 3Duplex Exit Paper Selection: a b 1*MP Tray 2CassettePaper Feed Mode: a b 1*Auto 2Fixed AlternativeWhen the Paper Runs Out During Printing PlainDuplex Setting the duplex printing Binding Modes1 *Off 2Bind Long Edge 3Bind Short EdgeOverride A4/LTR: a b 1*Off 2On Emulation Set. Setting the emulationEmulation Set.: a b 1Emulation 2KPDL Error Rpt 2KPDL Error Rpt Exit KPDL Error Rpt.: a b 1*OffEmulation 1 *PCL6Color Mode 2Gloss Mode Exit1 *Color 2Black & White Print Quality: a b 1EcoPrintGloss Mode 2High Page Setting: a b 1Copies 2Orientation1 *Low 3Wide A4 ExitOrientation: a b 1*Portrait 2Landscape CopiesCopies Number of copies Orientation Print orientationWide A4 2On XPS FitTo Page: a b 1*Off 2On1 *Off Wide A4 Wide A4 pitch2Image Resolution 3Print Resolution TIFF/JPEG Size: a b 1*Paper Size2Press OK. The TIFF/JPEG Size screen appears 4-54Network Network settings 1TCP/IP Settings Exit TCP/IP Settings: a b1TCP/IP 2IPv4 Setting 3IPv6 Setting Exit NetworkIPv4 Setting: a b 1DHCP 2IP Address 3Subnet Mask TCP/IPTCP/IP Enable/Disable TCP/IP IPv4 Setting TCP/IP IPv4 settingsDHCP 1Off 2*OnIP Address: a b DHCP DHCP settingSubnet Mask Subnet mask setting Subnet MaskDefault Gateway Gateway setting Bonjour Default Gateway: a bBonjour Bonjour setting IPv6 Setting: a b 1TCP/IPIPv6 2RAStateless 3DHCPv6 ExitTCP/IPIPv6: a b 1Off 2*On IPv6 Setting TCP/IP IPv6 settingsRAStateless: a b 1Off 2*On DHCPv6RAStateless RA Stateless setting DHCPv6 DHCPv6 settingDevice Common Selecting/Setting the common device 3RAM Disk Setting ExitDevice Common: a b 1Language 2Buzzer LanguageBuzzer 1Key Confirmation 2Job Finish 3Ready ExitUsing the Operation Panel Press OK. The Buzzer screen appearsKey Confirmation: a b 1Off 2*On Job FinishReady Key Confirmation Key confirmation tone settingError 1Off 2*On Error Error tone setting2RAM Disk Size Exit RAM Disk Setting: a b 1RAM Disk ModeRAM Disk Setting Using the RAM disk RAM Disk Mode: a b 1*Off 2On RAM Disk Size: a bRAM Disk Mode Setting the RAM disk RAM Disk Size RAM disk size settingFormat Are you sure? zHard Disk Yes No Format Hard DiskFormat Are you sure? zMemory Card Yes No Display Bright.: a b 1Darker 2Darker 3*NormalDisplay Bright. Display brightness setting Format Mem. Card Formatting the memory cardError Handling: a b 1DuplexPaperError DuplexPaperError: a b 1 *1-sided 2Display Error2Paper Mismatch Exit Error Handling Error detection settingPaper Mismatch: a b 1*Continue 2Display Error Timer Setting: a b 1Err. Clear Timer 2Sleep Timer3PanelReset Timer Exit Timer SettingErr. Clear Timer: a b Sleep TimerErr. Clear Timer Setting the error clear time Sleep Timer Sleep timer timeout timePanelReset Timer: a b PanelReset Timer Setting the panel reset timerFormFeed TimeOut:a b 5 - 495 /30-secAuto Panel Reset: a b 1Off 2*On Auto Err. Clear: a b 1*Off 2OnAuto Sleep Auto Sleep Setting the sleep timerSecurity Security function setting Network Security: a b 1Netware 2AppleTalk 3IPP Netware1Off/On 2Frame Type Exit Netware NetWare settingOff/On Frame Type1 *Auto 2802.3 3Ether-IIAppleTalk AppleTalk AppleTalk settingIPP IPP setting 1 *OffSSL Setting 1SSL 2IPP over SSL 3HTTPS Exit1Off/On 2*Encryption Exit SSL Setting SSL Server settingEncryption 3DESComplete Encryption Encryption settingIPP over SSL: a b 1*Off 2On HTTPSIPP over SSL SSL Server IPP over SSL setting HTTPS SSL Server HTTPS settingIPSec I/F Block Set.: a b 1USB Host 2USB Device3Option I/F Exit USB HostUSB Device Option I/F1 *Unblock 2BlockJob Account.Set. Job Account setting 0123456789 Bckspace Login Job Account.Set.:a b0123456789 Bckspace Next 1Job Accounting 2Account. ReportJob Accounting: a b 1*Off 2On Print Are you sure? z Account. Report Yes NoJob Accounting Job Accounting settings Account. Report Account report printing1Printed Pages 2Counter Reset Each Job Account: a b k341736 k00923022 k12345678Printed Pages: a b Total300000 Color200000 Black & WhiteReset counter. Are you sure? z k Yes No Account. List: a b k1228 k00122 k3485739Account ID 1 - 8 digit1Detail/Edit 2Delete 3Exit Restrict.Total: a b 1*Off 2Counter Limit 3Reject Usage Detail/Edit: a b 1Account ID2Restrict.Total 3LimitTotal LimitTotal: a b This account ID is already registeredRestrict.Color: a b 1*Off 2Counter Limit 2Restrict.Total 3LimitTotal LimitColor: a b3LimitTotal Account. List: a b k1228 k00122 k3485739 AddDelete Are you sure? z k Yes No Account. List: a b k00122 k3485739 AddApply Limit 1Immediately 2*SubsequentlyJob Account.Set.:a b 1Job Accounting Unknown ID Job: a b 1*Reject 2Permit2Account. Report 3Each Job Account Exit Administrator Administrator settings Admin. Password: P b 1 - 16 digit0123456789 Bckspace Login Administrator: P b 1Admin. ID 2Admin. Password ExitNew ID Confirm Password: P b 0 - 16 digit 0123456789 Bckspace Enter Administrator: a b1Admin. ID 2Admin. Password Exit New Password: P b 0 - 16 digitAdjust/Maint.: a b 1ColorCalibration 2Color Regist 3Restart ExitStart the color calibration. Are you sure? Yes No1Print Chart 2Adjust Magenta 3Adjust Cyan Exit Color Regist.: a b 1Normal 2Detail ExitNormal Print Are you sure? z Registration chartSample Color Registration Correction Chart Normal Using the Operation PanelColor Registration Correction Chart 4-99Adjust Magenta: a b I - A, 0 - H-L:/0- V: 0 H-R:0 Adjust Magenta: a b I - A, 0 - H-L:/*- V: 0 H-R:01Print Chart 2Adjust Magenta 3Adjust Cyan Exit Adjust Magenta Magenta correctionAdjust Cyan Adjust Yellow: a b I - A, 0 - H-L:/0- V: 0 H-R:0I - A H-L:/0-1Print Chart 2Adjust Magenta 3Adjust Cyan Exit Print Are you sure? z Registration chart Yes NoDetail Using the Operation Panel Sample Color Registration Correction Chart Detail4-103 Adjust Magenta: a b I - A, 0 - H-1:/0-H-2:0 H-3:0 Adjust Magenta: a b I - A, 0 - H-1:/*-H-2:0 H-3:0H-4:0 H-5:0 V-3:0 1Print Chart 2Adjust Magenta 3Adjust Cyan ExitAdjust Yellow: a b I - A, 0 - H-1:/0-H-2:0 H-3:0 I - A, 0 - H-1:/0-H-2:0 H-3:0 H-4:0 H-5:0 V-3:0H-4:0 H-5:0 V-3:0 Restart Are you sure? Yes No Adjust CyanService Setting: a b 1Service Status Are you sure? z Service Status Yes No2Network Status 3Test Page Exit Print Service Setting for MaintenancePrint Are you sure? z Network Status Yes No Print Are you sure? z Test Page Yes NoNetwork Status Printing the network status page Test Page Printing the test pageAre you sure? Yes No Maintenance Are you sure? Yes No DEV-CLNDEV-CLNDeveloper/Refresh mode setting Drum Are you sure? Yes No LSU Are you sure? Drum Drum/Refresh mode settingLSU LSU cleaning mode setting Yes NoUsing the Operation Panel 4-1105 Maintenance Toner Container ReplacementCleaning the Printer General InformationToner Container Replacement General InformationToner Color Toner container model numberToner Kits Replacing the Toner Container 4Take the new toner container out of the toner kit Replacing the Waste Toner Box 5Open the cap of the new waste toner box Cleaning the Printer Cleaning the Paper Transfer Unit4Push the front cover back in completely Maintenance 5-106 Troubleshooting Print Quality ProblemsError Messages General GuidelinesSymptom Refer to Print Quality Problems on pageGeneral Guidelines Check ItemsPrint Quality Problems Printed ResultsCorrective Action pageReplacement on page For details, refer to Paper Settings on pageContainer Replacement on page Printed ResultsCleaning the Paper Transfer Unit on page Printed ResultsCorrective Action Grey backgroundError Messages Canceling Clean the printerCheck cassette # Check waste tonerClose left cover Job Accounting KPDL error No multi copies Press OKRAM disk error Unknown toner Incorrect password Incorrect IDIncorrect account ID MessageStorage Error Codes Hard Disk Errors Code MeaningMemory Card and USB Memory Errors Code Meaning RAM Disk Errors Code MeaningClearing Paper Jams Paperjammed in the printerPaper jammed incassette # HelpPaper Jam in Printer Troubleshooting 4Close the front cover6-19 FuserPaper Jam at Cassette 2 to Troubleshooting6-20 Appendix Interface USB InterfaceBasic Specification ConnectorsNetwork Interface Automatic IP Address ResolutionManagement using Web Browsers ConnectorEMI Countermeasures Operation EnvironmentVCCI Class B, FCC Class B U.S., CE Europe About the Options Expansion Memory Modules Expansion Memory ModulesInstalling the Memory Modules Removing a Memory ModulePrint Are you sure? z Status Page Yes No Checking Expansion MemoryGeneral Description of Options Memory CardPF-500, PF-510Paper Feeder Reading the Memory CardBase CA-500 Hard Disk HD-5AAdditional network interface PF-510USB Memory Item SpecificationsDescription Description ItemPaper Types† A-14 Glossary Default GatewayDHCP Dynamic Host Configuration Protocol Form Feed TimeoutNetBEUI NetBIOS Extended User Interface Sleep modeIP Address Internet Protocol Address KPDLSubnet Mask Status pageUSB Universal Serial Bus Glossary-4 Index Index-2 Index-3 Index-4 We recommend the use of our own brand supplies Page First Edition 452+%9