Incorrect ID, Incorrect password, Message

Message		Corrective Action

		• The ID or Password entered for the Job Accounting function is not correct.
	Incorrect ID.	Check the ID or Password.
		For more information, refer to Job Accounting (Job Accounting settings) on
		page 4-86.
		• The user ID entered for a private job, or a stored job is not correct. Check the
		user ID that you specified on the printer driver. For more information, refer to
		Job Box on page 4-20.


	Incorrect account ID.

Incorrect password.

The password does not match the password set. Enter the correct password. For more information, refer to Job Accounting (Job Accounting settings) on page 4-86.

6-14	Troubleshooting

Page 192

Image 192

Kyocera FS-C5400DN, FS-1300D manual Incorrect ID, Incorrect password, Incorrect account ID, Message, Corrective Action, page

FS-1100, FS-1300D, FS-C5400DN specifications

The Kyocera FS-C5400DN is a versatile color laser printer designed for small to medium-sized businesses seeking efficiency and high-quality output. Renowned for its reliability and advanced features, the FS-C5400DN excels in providing exceptional print performance, making it a valuable asset for any office.

One of the standout features of the FS-C5400DN is its impressive print speed. Capable of producing up to 40 pages per minute in both color and monochrome, this printer ensures that your printing needs are met quickly, allowing for optimal productivity in busy work environments. Additionally, the first page out time is remarkably swift, taking just a few seconds, which helps to further streamline workflows.

The print quality of the FS-C5400DN is another notable characteristic, delivering sharp text and vibrant images thanks to its advanced laser technology and high-resolution output of up to 1200 x 1200 dpi. This level of detail is particularly beneficial for businesses that prioritize professional-looking documents, marketing materials, and presentations.

Equipped with a robust paper handling system, the FS-C5400DN supports various media types and sizes, including envelopes, labels, and heavier stock. The printer comes with a standard paper capacity of 250 sheets, with the option to expand to 1,850 sheets by adding additional trays. This flexibility ensures that users can handle large print jobs without constant interruptions for paper loading.

Another innovative aspect of the FS-C5400DN is its eco-friendly features. It is designed with energy-saving technologies such as low power consumption and a long-life drum that can last up to 100,000 prints, significantly reducing the frequency of replacements and the overall environmental impact.

Additionally, the FS-C5400DN supports a range of connectivity options, including USB, Ethernet, and optional wireless networking. This allows for easy integration into existing office environments and supports multiple users, enabling them to print directly from their computers or mobile devices.

In summary, the Kyocera FS-C5400DN combines speed, quality, and reliability, making it an excellent choice for businesses looking to enhance their printing capabilities. With its advanced features and eco-friendly technologies, this printer not only meets the demands of daily printing but also contributes to overall operational efficiency and sustainability.

Contents

FS-C5400DN OPERATION GUIDEPage Contents Glossary Index A-12 Legal and Safety Information Notice on SoftwareCopyright Notice Regarding Tradenames License Agreements Typeface Trademark AcknowledgementMonotype Imaging License Agreement Open SSLeay License Original SSLeay License Page Compliance and Conformity Interface connectors Safety Information Laser SafetyLaser Notice Radio Frequency Transmitter Cautionary Labels The printer bears any of the following labelsLabel inside the printer Laser radiation warning For Europe, Asia, and other countries CDRH Regulations Ozone concentrationDECLARATION OF CONFORMITY TO 2004/108/EC, 2006/95/EEC, 93/68/EEC and 1999/5/EC EN ISO Disclaimer Energy Saving Control Function SleepAutomatic 2-SidedPrint Function Paper Recycling Installation Precautions Other PrecautionsEnvironment Other Precautions Power Supply/Grounding the PrinterHandling of Plastic Bags Precautions for Use Cautions when Using the Printer Other Precautions Cautions for Toner Handling About the Operation Guide ConventionsChapter 4 - Using the Operation Panel Chapter 5 - Maintenance 1 Machine Parts Components at the Front of the Printer Components at the Left of the Printer Internal Components Components at the Rear of the Printer Operation Panel 2 Printing Operation Changing Network Interface Parameters SettingMenu Submenu Printing a Status Page Installing the Printer Driver Installing the Software in Windows Express Mode Installation on a Macintosh Custom Mode1Select Custom Mode 5Double-click Kyocera OS X 8Open System Preferences and click Print & Fax Printing Operation Printing Operation Printing from Application Software Status Monitor Accessing the Status MonitorExiting the Status Monitor Screen Overview Configure 3D ViewShow the status monitor Preferences Status Monitor Settings Enable Event NotificationSound Notification Tab Sound file Appearance Tab Enlarge windowDoubles the size of the Status Monitor window Always on top Uninstalling Software Windows PC 5Click Uninstall 2-16 Printing Operation 3 Handling Paper General Guidelines Paper SpecificationsSpecification Paper Availability Weight Minimum and Maximum Paper SizesRecommended Paper Size Selecting the Right Paper MP Tray OnlySize Cassette or Basis Weight Paper Weight Equivalence TableU. S. Bond Weight lb Europe Metric Weight g/m² Moisture Content Paper GrainOther Paper Properties Special Paper Paper Type to be UsedPaper Type to be Selected Specification TransparencyItem Specification LabelsItem Postcards Envelopes Thick Paper Colored PaperPreprinted Paper Recycled Paper Envelopes Paper Type Paper WeightPaper Source Paper Type Loading Paper Loading Paper into the Cassette 6 Slide the paper into the paper cassette Loading Paper into the MP Multi-PurposeTray Correct Incorrect Paper stopper 4 Using the Operation Panel General Information Understanding the Operation Panel Message Display Error Codes Refer to the Troubleshooting on pageStatus Information Message Ready to print TonerReady, Data, and Attention Indicators Indicator Keys Cancel KeyCanceling a Printing Job MENU Key Print Are you sure? z Q Data01 Yes No OK KeyBack Key Left Select Key / Right Select Key Using the Menu Selection System Menu Selection System 1Report Print 2USB Memory 3Job Box Exit DetailFile Name ABCDEFGHIJKLMNOPQRSTN Detail Setting a Mode Selection Menu Menu1Report Print 2USB Memory 3Job Box Exit Report Print: a b 1Menu Map 2Status Page 3Font List Exit Print Are you sure? z Menu MapYes No Using the Operation Panel Menu Map FS-C5400DNPrinter Menu Map Sample Print Are you sure? z Status Page Yes No Status PageStatus Page Printing a printers status page Understanding the Status Page 2 Printer Settings Information 3 Installed OptionsFont List Printing a list of the printers fonts 1 Firmware Version Print Are you sure? z Font List Yes No Print Are you sure? z RAM File List Yes No PrintAre you sure? z Hard Disk File List Yes No Print Are you sure? z Mem. Card File List Yes No USB Memory USB memory selection Print File Prints the selected file Detail Shows the details of the selected file Folder Name: 1/ ABCDEFGHIJKLMNOPQRSTN Detail ABCDEFGHIJKLMNOPQRSTNCannot remove the memory while in use Detail Job Box Job RetentionQuick Copy Proof-and-Hold 1Quick Copy 2Private/Stored 3Job Box Settings Job BoxQuick Copy Using Quick Copy Exit Quick Copy User01User02 lUser03 QData02 QData03 Delete Delete Are you sure? z Q Data01 Yes No CompletedQuick Copy User01 Quick Copy User01User02 lUser03 Accepted Quick CopyUser01 User02 Private/Stored: a b lUser01 lUser02 lUser03 l User010000-9999 0123456789 Bckspace Enter 0123456789 Bckspace Enter Delete Are you sure? z Q Data01Copies Print Are you sure? z Q Data01 Yes No Accepted Completed Job Box Settings: a b 1Quick Copy Jobs Quick Copy Jobs: a bJob Box Settings Job Box Configuration Exit Job Log Job Log: a b 0006 n ABCDEFGHIJNContent Detail 0006 Detail Counter Viewing the counter value Total Displaying the total printed pagesColor Displaying the color printed pages Black & White: O b Total17000 A42000 B51000 Paper Settings Paper Settings: a b 1MP Tray Set 2Cassette 1 Set3Cassette 2 Set Exit MP Tray Set.: a b 1Paper Size 2Media Type Exit Paper Size 1 *Envelope Monarch 2Envelope #10 3Envelope DLMedia Type Paper type setting for MP tray MP Tray Set.: a b 1Paper Size 2Media Type 1 *Plain2Transparency 3Preprinted Exit Exit Cassette 1 Set. a b 1Media Type 2Other Paper Size 3Custom PaperSize ExitSelecting the Size Dial Setting Setting the Paper Size from the Operation Panel Other Paper Size: a b 1*Envelope C5 2Executive 3 Letter ExitUsing the Operation Panel 5Press U or V to select the desired paper size Custom PaperSize: a b 1Measurement 2Size EntryY 3Size EntryX Exit Measurement: a b 1*inch 2mmSize EntryY: a b Setting a Custom Paper Size Size EntryX: a b Cassette 1 Set Other Paper SizeCustom PaperSize Media Type Setting the Paper Thickness Paper WeightMedia Type 1Paper Weight Exit Paper Weight: a b 1Extra Heavy Media Type Set.: a b 1Plain 2Transparency3Preprinted Exit 2*Heavy 3Heavy Media Type Set.: a b 1Plain 1Paper Weight 2Duplex Exit Paper Weight: a b 1Paper Weight 2Duplex ExitCUSTOM 1Extra Heavy 2*Heavy 3Heavy Media Type Set.: a b Reset Type Adjust. Are you sure? Yes No Reset Type Adj. Resets customized settings Print Settings Print Settings: a b 1Paper Selection2Paper Feed Mode 3Duplex Exit Paper Selection: a b 1*MP Tray 2Cassette Paper Feed Mode: a b 1*Auto 2Fixed AlternativeWhen the Paper Runs Out During Printing Plain Duplex Setting the duplex printing Binding Modes 1 *Off 2Bind Long Edge 3Bind Short EdgeOverride A4/LTR: a b 1*Off 2On Emulation Set. Setting the emulation Emulation Set.: a b 1Emulation 2KPDL Error Rpt 2KPDL Error Rpt Exit KPDL Error Rpt. a b 1*OffEmulation 1 *PCL6 Color Mode 1 *Color2Black & White Print Quality: a b 1EcoPrint 2Gloss Mode Exit 2High Page Setting: a b 1Copies 2Orientation Gloss Mode1 *Low 3Wide A4 Exit Orientation: a b 1*Portrait 2Landscape CopiesCopies Number of copies Orientation Print orientation Wide A4 2On XPS FitTo Page: a b 1*Off 2On1 *Off Wide A4 Wide A4 pitch 2Image Resolution 3Print Resolution TIFF/JPEG Size: a b 1*Paper Size2Press OK. The TIFF/JPEG Size screen appears 4-54 Network Network settings 1TCP/IP Settings Exit TCP/IP Settings: a b1TCP/IP 2IPv4 Setting 3IPv6 Setting Exit Network IPv4 Setting: a b 1DHCP 2IP Address 3Subnet Mask TCP/IPTCP/IP Enable/Disable TCP/IP IPv4 Setting TCP/IP IPv4 settings DHCP 1Off 2*OnIP Address: a b DHCP DHCP setting Subnet Mask Subnet Mask Subnet mask settingDefault Gateway Gateway setting Default Gateway: a b BonjourBonjour Bonjour setting IPv6 Setting: a b 1TCP/IPIPv6 2RAStateless 3DHCPv6 ExitTCP/IPIPv6: a b 1Off 2*On IPv6 Setting TCP/IP IPv6 settings RAStateless: a b 1Off 2*On DHCPv6RAStateless RA Stateless setting DHCPv6 DHCPv6 setting Device Common Selecting/Setting the common device 3RAM Disk Setting ExitDevice Common: a b 1Language 2Buzzer Language Buzzer 1Key Confirmation 2Job Finish 3Ready ExitUsing the Operation Panel Press OK. The Buzzer screen appears Key Confirmation: a b 1Off 2*On Job FinishReady Key Confirmation Key confirmation tone setting Error 1Off 2*On Error Error tone setting RAM Disk Setting: a b 1RAM Disk Mode 2RAM Disk Size ExitRAM Disk Setting Using the RAM disk RAM Disk Mode: a b 1*Off 2On RAM Disk Size: a bRAM Disk Mode Setting the RAM disk RAM Disk Size RAM disk size setting Format Are you sure? zHard Disk Yes No Format Hard Disk Format Are you sure? zMemory Card Yes No Display Bright.: a b 1Darker 2Darker 3*NormalDisplay Bright. Display brightness setting Format Mem. Card Formatting the memory card Error Handling: a b 1DuplexPaperError DuplexPaperError: a b 1 *1-sided 2Display Error2Paper Mismatch Exit Error Handling Error detection setting Paper Mismatch: a b 1*Continue 2Display Error Timer Setting: a b 1Err. Clear Timer 2Sleep Timer3PanelReset Timer Exit Timer Setting Err. Clear Timer: a b Sleep TimerErr. Clear Timer Setting the error clear time Sleep Timer Sleep timer timeout time PanelReset Timer: a b PanelReset Timer Setting the panel reset timer FormFeed TimeOut:a b 5 - 495 /30-sec Auto Panel Reset: a b 1Off 2*On Auto Err. Clear: a b 1*Off 2OnAuto Sleep Auto Sleep Setting the sleep timer Security Security function setting Network Security: a b 1Netware 2AppleTalk 3IPP Netware1Off/On 2Frame Type Exit Netware NetWare setting Off/On Frame Type1 *Auto 2802.3 3Ether-II AppleTalk AppleTalk AppleTalk settingIPP IPP setting 1 *Off SSL Setting 1SSL 2IPP over SSL 3HTTPS Exit1Off/On 2*Encryption Exit SSL Setting SSL Server setting Encryption 3DESComplete Encryption Encryption setting IPP over SSL: a b 1*Off 2On HTTPSIPP over SSL SSL Server IPP over SSL setting HTTPS SSL Server HTTPS setting IPSec I/F Block Set.: a b 1USB Host 2USB Device3Option I/F Exit USB Host USB Device Option I/F1 *Unblock 2Block Job Account.Set. Job Account setting 0123456789 Bckspace Login Job Account.Set.:a b0123456789 Bckspace Next 1Job Accounting 2Account. Report Job Accounting: a b 1*Off 2On Print Are you sure? z Account. Report Yes NoJob Accounting Job Accounting settings Account. Report Account report printing 1Printed Pages 2Counter Reset Each Job Account: a b k341736 k00923022 k12345678Printed Pages: a b Total300000 Color200000 Black & White Reset counter. Are you sure? z k Yes No Account. List: a b k1228 k00122 k3485739Account ID 1 - 8 digit 1Detail/Edit 2Delete 3Exit Restrict.Total: a b 1*Off 2Counter Limit 3Reject Usage Detail/Edit: a b 1Account ID2Restrict.Total 3LimitTotal LimitTotal: a b This account ID is already registered Restrict.Color: a b 1*Off 2Counter Limit 2Restrict.Total 3LimitTotal LimitColor: a b3LimitTotal Account. List: a b k1228 k00122 k3485739 Add Delete Are you sure? z k Yes No Account. List: a b k00122 k3485739 AddApply Limit 1Immediately 2*Subsequently Unknown ID Job: a b 1*Reject 2Permit Job Account.Set.:a b 1Job Accounting2Account. Report 3Each Job Account Exit Administrator Administrator settings Admin. Password: P b 1 - 16 digit0123456789 Bckspace Login Administrator: P b 1Admin. ID 2Admin. Password Exit New ID Confirm Password: P b 0 - 16 digit 0123456789 Bckspace Enter Administrator: a b1Admin. ID 2Admin. Password Exit New Password: P b 0 - 16 digit Adjust/Maint. a b 1ColorCalibration 2Color Regist 3Restart ExitStart the color calibration. Are you sure? Yes No 1Print Chart 2Adjust Magenta 3Adjust Cyan Exit Color Regist.: a b 1Normal 2Detail ExitNormal Print Are you sure? z Registration chart Sample Color Registration Correction Chart Normal Using the Operation PanelColor Registration Correction Chart 4-99 Adjust Magenta: a b I - A, 0 - H-L:/0- V: 0 H-R:0 Adjust Magenta: a b I - A, 0 - H-L:/*- V: 0 H-R:01Print Chart 2Adjust Magenta 3Adjust Cyan Exit Adjust Magenta Magenta correction Adjust Cyan Adjust Yellow: a b I - A, 0 - H-L:/0- V: 0 H-R:0I - A H-L:/0- Print Are you sure? z Registration chart Yes No 1Print Chart 2Adjust Magenta 3Adjust Cyan ExitDetail Sample Color Registration Correction Chart Detail Using the Operation Panel4-103 Adjust Magenta: a b I - A, 0 - H-1:/0-H-2:0 H-3:0 Adjust Magenta: a b I - A, 0 - H-1:/*-H-2:0 H-3:0H-4:0 H-5:0 V-3:0 1Print Chart 2Adjust Magenta 3Adjust Cyan Exit Adjust Yellow: a b I - A, 0 - H-1:/0-H-2:0 H-3:0 I - A, 0 - H-1:/0-H-2:0 H-3:0 H-4:0 H-5:0 V-3:0H-4:0 H-5:0 V-3:0 Restart Are you sure? Yes No Adjust Cyan Service Setting: a b 1Service Status Are you sure? z Service Status Yes No2Network Status 3Test Page Exit Print Service Setting for Maintenance Print Are you sure? z Network Status Yes No Print Are you sure? z Test Page Yes NoNetwork Status Printing the network status page Test Page Printing the test page Maintenance Are you sure? Yes No DEV-CLN Are you sure? Yes NoDEV-CLNDeveloper/Refresh mode setting Drum Are you sure? Yes No LSU Are you sure? Drum Drum/Refresh mode settingLSU LSU cleaning mode setting Yes No Using the Operation Panel 4-110 5 Maintenance Toner Container ReplacementCleaning the Printer General Information Toner Container Replacement General InformationToner Color Toner container model number Toner Kits Replacing the Toner Container 4Take the new toner container out of the toner kit Replacing the Waste Toner Box 5Open the cap of the new waste toner box Cleaning the Printer Cleaning the Paper Transfer Unit 4Push the front cover back in completely Maintenance 5-10 6 Troubleshooting Print Quality ProblemsError Messages General Guidelines Symptom Refer to Print Quality Problems on pageGeneral Guidelines Check Items Print Quality Problems Printed ResultsCorrective Action page Replacement on page For details, refer to Paper Settings on pageContainer Replacement on page Printed Results Cleaning the Paper Transfer Unit on page Printed ResultsCorrective Action Grey background Error Messages Canceling Clean the printerCheck cassette # Check waste toner Close left cover Job Accounting KPDL error No multi copies Press OK RAM disk error Unknown toner Incorrect password Incorrect IDIncorrect account ID Message Storage Error Codes Hard Disk Errors Code MeaningMemory Card and USB Memory Errors Code Meaning RAM Disk Errors Code Meaning Clearing Paper Jams Paperjammed in the printer Paper jammed incassette # Help Paper Jam in Printer Troubleshooting 4Close the front cover6-19 Fuser Troubleshooting Paper Jam at Cassette 2 to6-20 Appendix Interface USB InterfaceBasic Specification Connectors Network Interface Automatic IP Address ResolutionManagement using Web Browsers Connector Operation Environment EMI CountermeasuresVCCI Class B, FCC Class B U.S., CE Europe About the Options Expansion Memory Modules Expansion Memory Modules Installing the Memory Modules Removing a Memory Module Print Are you sure? z Status Page Yes No Checking Expansion Memory General Description of Options Memory CardPF-500, PF-510Paper Feeder Reading the Memory Card Base CA-500 Hard Disk HD-5AAdditional network interface PF-510 USB Memory Specifications ItemDescription Item DescriptionPaper Types† A-14 Glossary Default GatewayDHCP Dynamic Host Configuration Protocol Form Feed Timeout NetBEUI NetBIOS Extended User Interface IP Address Internet Protocol AddressKPDL MP Tray Status page Subnet MaskUSB Universal Serial Bus Glossary-4 Index Index-2 Index-3 Index-4 We recommend the use of our own brand supplies Page First Edition 452+%9

Kyocera FS-C5400DN, FS-1100 Incorrect ID, Incorrect password, Incorrect account ID, Message, page

Models: FS-1100 FS-1300D FS-C5400DN

Incorrect ID.

Job Box on page 4-20.

Incorrect password.

FS-1100, FS-1300D, FS-C5400DN specifications