Symptom

General Guidelines

The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service.

Symptom

Check Items

Corrective Action

 

 

 

Print quality is not good.

Refer to Print Quality Problems on page 6-3.

 

 

Paper is jammed.

Refer to Clearing Paper Jams on page 6-16.

 

 

 

Nothing lights on the operation panel

Check that the power cord is properly

Turn off the printer’s power, plug in the

even when power is turned on and the

plugged into the power outlet.

power cord securely, and try turning on

fan makes no noise.

 

the printer’s power again.

 

 

 

 

Check that the power switch is in the

Set the power switch to the On

 

On () position.

position.

 

 

 

The printer prints a status page, but

Check the printer cable or the interface

Connect both ends of the printer cable

does not print jobs from the computer.

cable.

securely. Try replacing the printer cable

 

 

or the interface cable.

 

 

 

 

Check program files and application

Try printing another file or using

 

software.

another print command. If the problem

 

 

occurs only with a specific file or

 

 

application, check the printer driver

 

 

settings for that application.

 

 

 

The printer is emitting steam in the

Check the room temperature to see if it

Depending on the printing environment

area around the top tray.

is low, or if damp paper was used.

and the paper's condition, the heat

 

 

generated during printing will cause the

 

 

moisture in the paper to evaporate, and

 

 

the steam emitted may look like

 

 

smoke. This is not a problem, and you

 

 

can continue printing.

 

 

If the steam concerns you, raise the

 

 

room temperature, or replace the

 

 

paper with a newer, dryer paper.

 

 

 

Tips

Printer problems may be solved easily by following the tips below. When you have encountered a problem that following the above guidelines will not solve, try the following:

Turn the printer power off and wait for several seconds. Then, turn on the printer.

Reboot the computer which sends the print jobs to the printer.

Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at: http://www.kyoceramita.com/download/.

Make sure that the procedures for printing are correctly followed in the application software. Consult the documentation supplied with the application software.

6-2

Troubleshooting

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Kyocera FS-C5400DN General Guidelines, Symptom, Check Items, Corrective Action, Refer to Print Quality Problems on page

FS-1100, FS-1300D, FS-C5400DN specifications

The Kyocera FS-C5400DN is a versatile color laser printer designed for small to medium-sized businesses seeking efficiency and high-quality output. Renowned for its reliability and advanced features, the FS-C5400DN excels in providing exceptional print performance, making it a valuable asset for any office.

One of the standout features of the FS-C5400DN is its impressive print speed. Capable of producing up to 40 pages per minute in both color and monochrome, this printer ensures that your printing needs are met quickly, allowing for optimal productivity in busy work environments. Additionally, the first page out time is remarkably swift, taking just a few seconds, which helps to further streamline workflows.

The print quality of the FS-C5400DN is another notable characteristic, delivering sharp text and vibrant images thanks to its advanced laser technology and high-resolution output of up to 1200 x 1200 dpi. This level of detail is particularly beneficial for businesses that prioritize professional-looking documents, marketing materials, and presentations.

Equipped with a robust paper handling system, the FS-C5400DN supports various media types and sizes, including envelopes, labels, and heavier stock. The printer comes with a standard paper capacity of 250 sheets, with the option to expand to 1,850 sheets by adding additional trays. This flexibility ensures that users can handle large print jobs without constant interruptions for paper loading.

Another innovative aspect of the FS-C5400DN is its eco-friendly features. It is designed with energy-saving technologies such as low power consumption and a long-life drum that can last up to 100,000 prints, significantly reducing the frequency of replacements and the overall environmental impact.

Additionally, the FS-C5400DN supports a range of connectivity options, including USB, Ethernet, and optional wireless networking. This allows for easy integration into existing office environments and supports multiple users, enabling them to print directly from their computers or mobile devices.

In summary, the Kyocera FS-C5400DN combines speed, quality, and reliability, making it an excellent choice for businesses looking to enhance their printing capabilities. With its advanced features and eco-friendly technologies, this printer not only meets the demands of daily printing but also contributes to overall operational efficiency and sustainability.