The control is not set correctly.

Refer to the “Setting the Control” section.

The water shut-off valve is not turned completely on. Turn valve on fully. Refer to the “Connecting the Refrigerator to a Water Source” section.

Off-taste or odor in the ice

The plumbing connections are new, causing discolored or off-flavored ice.

Discard the first few batches of ice.

The ice cubes have been stored for too long. Throw old ice away and make a new supply.

Food in the refrigerator has not been wrapped properly.

Refer to “Storing frozen food” in the “Food Storage Guide” section.

Freezer and ice bin need to be cleaned. See the “Cleaning Your Refrigerator” section.

Water contains minerals (such as sulfur).

A filter may need to be installed to remove the minerals.

The divider between the two compartments is warm

The warmth is probably due to normal operation of the automatic exterior moisture control.

Temperature is too warm

The air vents are blocked in either compartment. This prevents the movement of cold air from the freezer to the refrigerator.

Remove any objects from in front of the air vents. Refer to “Ensuring Proper Air Circulation” for the location of air vents.

The door(s) are opened often.

Be aware that the refrigerator will warm when this occurs. In order to keep the refrigerator cool, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.

A large amount of food has just been added to the refrigerator or freezer.

Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.

The control is not set correctly for the surrounding conditions.

Refer to the “Setting the Control” section.

There is interior moisture build-up

The air vents are blocked in the refrigerator. Remove any objects from in front of the air vents. Refer to “Ensuring Proper Air Circulation” for the location of air vents.

The door is opened often.

To avoid humidity build-up, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (When the door is opened, humidity from the room air enters the refrigerator. The more often the door is opened, the faster humidity builds up, especially when the room itself is very humid.)

The room is humid.

It is normal for moisture to build up inside the refrigerator when the room air is humid.

The food is not packaged correctly.

Check that all food is securely wrapped. If necessary, repackage food according to the guidelines in the “Food Storage Guide” section. Wipe off damp food containers before placing in the refrigerator.

The control is not set correctly for the surrounding conditions.

Refer to the “Setting the Control” section.

A self-defrost cycle was completed.

It is normal for droplets to form on the back wall after the refrigerator self-defrosts.

The doors are difficult to open

The gaskets are dirty or sticky.

Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following clean- ing.

The doors will not close completely

Food packages are blocking the door open. Rearrange containers so that they fit more tightly and take up less space.

The ice bin is out of position. Push the ice bin in all the way.

The crisper cover, pans, shelves, bins, or baskets are out of position.

Put the crisper cover and all pans, shelves, bins, and baskets back into their correct position. See the “Refrigerator Features” section for more information.

The gaskets are sticking.

Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following clean- ing.

The refrigerator wobbles or seems unstable. Level the refrigerator. Refer to the “Door Closing and Alignment” section.

The doors were removed during product installation and not properly replaced.

Remove and replace the doors according to the “Reversing the Door Swing” section, or call a qualified service technician.

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Whirlpool ST14CKCHW00 Control is not set correctly, Room is humid, Food is not packaged correctly, Gaskets are sticking