REQUESTING ASSISTANCE OR SERVICE
Before calling for assistance or service, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
FOR ASSISTANCE OR SERVICE:
1.If the problem is not due to one of the items listed in the “Troubleshooting” section…
Call the Whirlpool Consumer Assistance Center toll free at
When calling, please know the purchase date and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help us better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line of appliances
•Installation information
•Use and maintenance procedures
•Accessory and repair parts sales
•Specialized customer assistance (Spanish speaking, hear- ing impaired, limited vision, etc.)
•Referrals to local dealers, service companies, and repair parts distributors
Whirlpool designated service technicians are trained to fulfill the product warranty and provide
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
2. If you need replacement parts…
If you need to order replacement parts, we recommend that you only use Factory Specified Parts. Factory Specified Parts will fit right and work right, because they are made to the same exacting specifica- tions used to build every new Kirkland SignatureTM appliance by Whirlpool Corporation.
To locate Factory Specified Parts in your area, call our Consumer Assistance Center telephone number or your nearest designated service center.
3. For further assistance...
If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Whirlpool Corporation Consumer Assistance Center c/o Correspondence Dept. 2000 North
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See “A Note to You” section.) This infor- mation will help us respond properly to your request.
23
