Troubleshooting

AUTOMATIC ELECTRONIC DIAGNOSTICS

This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic com- ponents and circuits for correct operation. If a mal- function occurs, an error code appears in the display.

FIG. 34

While an error code appears in the display, all buttons are inoperable except the PROGRAM button. PRO- GRAM remains operational so the service person can perform the Manual Advance Diagnostics, see below, to further isolate the problem.

Procedure for removing error code from dis- play:

1. Unplug transformer from electrical outlet.

2. Correct problem.

3. Plug in transformer.

4. Wait 6 minutes. The error code will return if the problem was not corrected.

MANUALADVANCE DIAGNOSTICS

Use the following procedures to advance the water softener through the regeneration cycles to check operation.

Lift off the Salt Hole Cover, remove the top cover by unlocking the tabs in the back and rocking forward, to observe cam and switch operation during valve rota- tion.

1. Press and hold PROGRAM for 3 seconds until “000” shows in the display, then release.

2. The 3 digits indicate water meter operation as fol- lows:

000 (steady) = Soft water not in use, and no flow

through the meter. Open a nearby soft water faucet.

000 to 140 (continual) = Repeats for each gallon of water passing through the meter.

3. Symbols in the display indicate POSITION switch operation (See Figure 35).

Switch is open

Switch is closed

FIG. 35

(Cam not rotating)

(Cam rotating)

 

4. Use the RECHARGE button to manually advance the valve into each cycle and check correct switch operation.

NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section).

5. While in this diagnostic screen, the following infor- mation is available and may be beneficial for vari- ous reasons. This information is retained by the computer from the first time electrical power is applied to the electronic controller.

a. Press the r UP button to display the number of days this electronic control has had electrical power applied.

b. Press the s DOWN button to display the num- ber of regenerations initiated by this electronic control since the code number was entered.

6. Press and hold the PROGRAM button until the model code (“LL40” for Model WHES40) shows in the display. This code identifies the softener model. If an incorrect model code is displayed, the softener will operate on incorrect configuration data.

FIG. 36

7. To change the code number, press the r UP or s DOWN button until the correct code shows.

8. To return to the present time display, press the PROGRAM button.

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Whirlpool WHES40 operation manual Troubleshooting, Automatic Electronic Diagnostics, Manualadvance Diagnostics
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WHES40 specifications

The Whirlpool WHES40 is a highly efficient water softener designed for homeowners seeking to improve their water quality. With a capacity of 40,000 grains, this system is tailored for medium to large households, effectively providing softened water for various applications. One of the standout features of the WHES40 is its advanced demand-initiated regeneration technology, which ensures that the system regenerates only when necessary. This not only saves on salt and water usage but also extends the lifespan of the unit.

Equipped with a user-friendly digital control panel, the WHES40 allows users to easily monitor and manage settings. The system features a self-cleaning sediment filter that helps to remove particulates from incoming water, reducing the risk of system clogs and enhancing overall performance. Additionally, this water softener uses high-efficiency resin that improves ion exchange, resulting in softer water that helps to reduce scale buildup on plumbing fixtures and appliances.

Another noteworthy characteristic of the Whirlpool WHES40 is its easy installation process. The system comes with comprehensive instructions and necessary components, making it manageable for most homeowners to set up without needing professional assistance. Furthermore, the compact design of the unit ensures that it can fit seamlessly into utility spaces without occupying excessive room.

The WHES40 is also designed to be environmentally friendly. By reducing the hardness of water, it helps to lower energy consumption associated with heating water and prolongs the lifespan of water-using appliances. The enhanced water quality also leads to benefits such as softer skin and hair, improved laundry outcomes, and better tasting water.

In summary, the Whirlpool WHES40 stands out for its efficient performance, ease of use, and eco-friendliness. Its demand-initiated regeneration, user-friendly controls, and robust design make it a reliable choice for families looking to enhance their water quality and protect their plumbing systems from the effects of hard water. With a commitment to quality and innovation, Whirlpool continues to provide solutions that meet the diverse needs of homeowners.
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