Troubleshooting
MANUALADVANCE REGENERATION CHECK
This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnos- tics.
NOTE: The electronic control display must show a steady time (not flashing). If an error code shows, first press the PROGRAM button to enter the diagnostic display.
1. Press the RECHARGE button and hold in for 3 seconds. RECHARGE begins to flash as the soft- ener’s valve advances from the service to fill posi- tion. Remove the brinewell cover and, using a flashlight, observe fill water entering the tank.
If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tub- ing, or brine valve riser pipe.
2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flash- light into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes.
NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section).
If the water softener does not draw brine, check for (most likely to least likely):
=Dirty or plugged nozzle and venturi, see "Cleaning the Nozzle and Venturi" section.
=Nozzle and venturi not seated on the gasket, or gasket deformed.
=Valve seals leaking (See Troubleshooting).
=Restriction in valve drain, causing a
=Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stop- ping brine draw.
3. Press the RECHARGE button to move the soften- er’s valve into the backwash position. Look for a fast flow of water from the drain hose. Check that the drain can adequately handle the flow and vol- ume.
An obstructed flow indicates a plugged top distribu- tor, backwash flow plug, or drain hose.
4. Press the RECHARGE button to move the soften- er’s valve into the fast rinse position. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.
5. To return the softener’s valve to the service posi- tion, press the RECHARGE button.
Need help troubleshooting? Call Toll Free
or visit www.ecodynewatertreatment.com
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
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