Technical Support
If assistance is required, call your supplier for help. Have the following information ready before you make the call.
1.LED status
2.A list of the product hardware (including revision levels), and a brief description of the network structure
3.Details of recent configuration changes, if applicable
If it appears that more
•What you were doing when the error occurred
•What error messages you saw
•Whether the problem can be reproduced
•The serial number of the product
•The firmware version and the debug information
From time to time updated firmware may be released. Contact your network equipment supplier for details
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