TROUBLE SHOOTING

 

1.

Be sure you have a clear line of sight. The signal from the satellite(s)

Antenna Reflector at 900

 

WILL NOT pass through trees, buildings,mountains etc. Remember

 

 

the antenna has a 240 offset, this means that when the antenna is

 

 

straight up and down, (900) it is looking 240 into the sky. See Fig. 2.

 

2.

Do you have the TV set tuned for the correct channel 3 or 4

 

 

(same channel as output of receiver)?

 

3.

Have you entered the correct zip for the area you are currently in?

240 look angle

 

If the zip code is wrong, the antenna will be looking in the wrong

 

direction or at the wrong elevation for the satellite signal you want.

LNBF

4.

Check connections at receiver, TV, and antenna.

5. Check the TV. Does it receive pictures from off-air TV stations/VCR?

 

6.

Retune system for best picture, using procedure on page 3.

 

7.

Inspect antenna. Make sure that it has not been damaged. If antenna

 

 

is even slightly bent, the receiver may not receive any signal.

 

8.

Contact Dealer or Winegard Service Department.

FIGURE 2

ANTENNA DOES NOT ROTATE, OR IS HARD TO ROTATE

1.Inspect antenna on roof. Make sure that mount has not been damaged.

2.Check for caulking between gear housing and baseplate.

3.Be sure cables are not binding, and that they are installed properly.

4.Contact Dealer or Winegard Service Department.

ANTENNA DOES NOT RAISE, OR IS HARD TO RAISE

1.Inspect antenna on roof. Make sure that mount has not been damaged.

2.Check for caulking on elevating shaft.

THINGS YOU NEED

Screwdrivers (Phillips and slot)

ABS glue

Non-hardening sealant

1-3/4" hole saw

Drill w/1/8" bit

  (Check manufacturer’s specifications for

7/16" wrench

Tape measure

compatibility with your roof material)

 

 

Winegard's Digital Elevation Sensor has been

INSTALLED and CALIBRATED at the factory.

INSTALLATION & ASSEMBLY

STEP 1. Choose a location on the roof for dish that will allow dish to raise and rotate without interfering with other roof-mounted equipment. Make sure inside ceiling plate is easily accessible, and with no obstructions that would interfere with operation.

Figure 3 shows minimum distance (10") antenna should be located from edge

of vehicle roof. It is recommended that you check with your dealer or manufacturer

FIGURE 3 for provisions that may have been made in the roof for antenna mounting; a reinforced roof area, or pre-wire installation from the factory.

NOTE: The system must be level for proper operation. Winegard Model

RW-5000 roof wedge with gasket is available.

If inside roof wedge is needed, Winegard’s

RW-1000 can be trimmed to fit ceiling plate.

 

STEP 2. Position template on roof (pg. 8 this manual).

 

CAUTION: DO NOT drill through wiring.

 

Carefully drill a 1-3/4"hole through roof and

CenterRoof

ceiling of vehicle. Inspect hole to make sure wiring

is intact. (Roof template, pgs. 8-9.)

 

Line

It is highly recomended that the antenna be

mounted on roof center line. Do not mount

 

 

antenna closer than 10" from edge of roof.

4.Contact Dealer or Winegard Service Department.

LCD DISPLAY CODES

HL

High Limit

LL

Low Limit

Lo

Battery Low

Er

Communication Error

Initializing

NOTE: Initialization may take up to 5 seconds.

Based on 5 minutes a day of usage, standard new alkaline batteries should last 88 days.

19.50

34” DIAMETER

OPERATING

AREA

17” RADIUS

26”

RW-5000 Roof Wedge w/gasket

MINIMUM

10”

Vehicle Roof

 

Antenna Controls

Interior

FRONT OF VEHCILE

 

Roof Wedge

NOT TO SCALE

(optional)

 

4

5

Page 3
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Winegard WI-DM54, WI-DM04 owner manual Trouble Shooting, Things YOU Need, Installation & Assembly