Troubleshooting | Panasonic KX-TG2257PW, KX-TG2257S guide

Troubleshooting

Cordless Telephone

ProblemRemedy

“No link to base

Place on cradle and try again.” is displayed and an alarm tone sounds.

•You are too far from the base unit. Move closer and try again.

•Place the handset on the base unit and try again.

•Plug in the AC adaptor.

•Raise the base unit antenna.

Static, sound cuts in/out, fades. Interference from other electrical units.

•Locate the handset and the base unit away from other electrical appliances (p. 3).

•Move closer to the base unit.

•Raise the base unit antenna.

•Press Ü to select a clearer channel in the talk, speakerphone, intercom or remote operation mode.

The handset and/or the base •The ringer volume is set to OFF. Set to

unit does not ring.	HIGH or LOW (p. 20).
	•When the handset is on the base unit,
	the handset does not ring. Only the base
	unit rings in the selected pattern when
	receiving a call.

The handset display is	•Charge the battery fully (p. 14).
blank.

You cannot store a name	•You cannot store an item in the directory
and phone number in the	while the unit is in the talk, speaker or
directory.	intercom mode, while the answering
	system is in use or while storing phone
	numbers in the base unit.
	•Do not pause for over 60 seconds while
	storing.

While programming or	•To answer the call, press	,		or


searching, the unit starts to	(SP-PHONE).Start again from the
ring and stops the program/	beginning after hanging up.
search.

You cannot make a call with •You cannot make a call when the unit is

the handset.	in the remote operation mode. Exit the
	mode by pressing (OFF) (p. 72).

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

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Panasonic KX-TG2257PW, KX-TG2257S operating instructions Troubleshooting, Cordless Telephone ProblemRemedy

Contents

KX-TG2257S Charge the battery for about 15 hours before initial use One Attach your purchase receipt here Energy StarTrademarks One Handset Cover Wall Mounting Belt Clip p Adaptor p For Best Performance Battery ChargeBase Unit Location/Noise Contents Answering System Transferring a Call Using the Intercom Base unit Location of Controls Message Playback Location of Controls How to use the Navigator keyHandset Handset display Displays Waiting Please lift up and try again Not available DisplaysNo link to base Place on cradle and try again Ann Preparation Base unit display Connections Settings Settings Installing the Battery in the Handset Recharge Battery strengthBattery information Display prompt Battery strength GF H=Save Dialing Mode Line Mode During programming Programmable Functions Auto Talk Feature With the base unit Ringer VolumeProgrammable Functions With the handset Select the desired ringer pattern by Ringer volume HRinger pattern ProgramRinger Pattern Scroll to Ringer pattern by pressing Select the desired contrast by pressing Ö LCD ContrastScroll to Program by pressing Ö or Ñ Scroll to LCD contrast by pressing Ö Greeting message sample Preparing the Answering SystemGreeting Message To record a greeting message To erase the recorded greeting message Flash Memory Message BackupPreparing the Answering System To check the recorded greeting message Programming Summary for Answering System When ﬁnished setting, press á Save key Day and Time To check the day/time For Caller ID service users pRepeat steps 1 to 5 on Select the recording time by pressing Ö or Ñ Caller’s Recording TimeScroll to Program by pressing Ö or Ñ Press á Ringer pattern HProgram Htad program Set flash time Number of rings Number of RingsToll saver Number of rings GF H=Save Handset Making Calls To redial the last number dialed on the handset If noise interferes with the conversationHands-free Digital Duplex Speakerphone To put a call on hold To redial using the redial list Memory RedialMaking Calls To dial after conﬁrming the entered number To increase, press Ñ To decrease, press Ö While usingLighted handset keypad Backlit LCD display Base Unit Digital Duplex Speakerphone Volume To increase, press Volume To decrease, press Volume To adjust the speaker volume 8 levels while talkingTo redial the last number dialed on the base unit Base Unit Answering CallsAuto Talk How caller information is displayed when a call is received Caller ID Service Viewing the Caller List Using the Caller List Display meaning Ex. When you search from the most recent callTo return to the previous caller To exit the Caller List Calling Back from the Caller List Using the Caller List Or Ñ, and press á Caller ID Number Auto Edit Feature pEditing the Caller’s Phone Number Scroll to the desired caller by pressing Talk switching HCallerID edit LCD contrast Caller ID Number Auto Edit FeatureScroll to Program by pressing Ö or Ñ and press á Edit HSave directory Storing Caller List Information in the DirectoryHEdit Save directory Scroll to Save directory by pressing Ö or Ñ, and press á Select All clear by pressing Ö or Ñ Erasing Caller List InformationTo erase a speciﬁc caller from the Caller List To erase all entries in the Caller List Make sure the unit is not being used Speed DialerStoring Phone Numbers To erase a stored number Speed Dialer Dialing a Stored Number Storing Names and Numbers Directory Press Ö Next key DirectoryEnter a name, up to 15 characters with Dialing buttons, Ü or á If you make a mistake while entering a name Entering Names and SymbolsNumber of times key is pressed Keys For example, to enter Tom Jones To search for a name by initial Finding Stored Items Index table DialingKeys Index Editing Press Ü or á to enter the directory list Press Ö or Ñ ErasingHelen Clear? =No H=Yes Paging the base unit from the handset IntercomPaging the handset from the base unit Handset locator From the base unit to the handset Transferring a Call Using the IntercomIntercom From the handset to the base unit Temporary Tone Dialing Special FeaturesAutomatic Security Code Setting For Rotary or Pulse Service Users Call Waiting Caller ID Feature For Call Waiting Service UsersHow to Use the Pause Button Special Features Select the desired time by pressing Ö or Ñ Flash ButtonSelecting the ﬂash time Scroll to Set flash time by pressing Press ANSWER!ON to turn on the answering system Setting the Unit to Answer CallsAutomatic Answering Operation Monitoring incoming calls Slow Talk Message Playback When you have new messagesWhen you have no messages Listening to Messages During playback Listening to Messages From the Handset When you have no new messages Within 5 seconds, press Erase Erasing MessagesErasing a speciﬁc message Erasing all messages Recording a Memo Message Summary of remote operation Remote Operation from a Touch Tone Phone To check the remote code Remote CodeNumber Remote Operation from a Touch Tone Phone Voice MenuShaded boxes are voice prompts Erasing All Messages All Message PlaybackNew Message Playback Recording a Memo Message Direct Remote Operation Direct commands Skipping the greeting message Turning on the answering system Voice menu Remote Operation with the HandsetTo listen to the announcements and messages from System is turned off Command within 15 seconds, orVoice menu will start p Answer off is heard and the answering Push it in the direction of the arrow Wall MountingTuck the telephone line cord inside Wall mounting adaptor, then Connect the telephone line cord To charge the handset batteryMount the unit, then slide down Optional Headset Connecting an optional headset to the handsetTo switch to the speakerphone while using the headset Belt Clip Battery Replacement Adding Another Phone Cordless Telephone ProblemRemedy Troubleshooting Digits long, the number will not be Troubleshooting Answering System ProblemRemedy Problem Remedy After hanging up General ProblemRemedy Only OpenLCR Service for Caller IQ Feature Press # Setting Caller IQ to OFF and onTo set Caller IQ to OFF When Caller IQ is on To set Caller IQ from OFF to on To download the directory data from openLCR OpenLCR Service for Caller IQ FeatureDownloading the Telephone Directory Data To edit the directory data Information Download To update informationTo view information Important Safety Instructions For assistance, please call 1-800-211-PANA7262 Ringer Equivalence No. REN FCC and Other Information Useful Information FCC and Other Information Pause Index Serial No Date of purchase For product serviceWhen you ship the product For your future reference