Troubleshooting

ProblemRemedy

The unit does not display the caller’s name and/or phone number.

You need to subscribe to a Caller ID service.

Other telephone equipment may be interfering with your phone. Disconnect it and try again.

Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.

Telephone line noise may be affecting the Caller ID information.

The handset display exits

Do not pause for over 60 seconds while

the Caller List.

searching.

 

 

When a second call is

The line mode selection is incorrect. See

received during a

page 17.

conversation, the unit does

The caller requested not to send his/her

not display the new caller’s

information. See page 37.

name and/or phone number.

 

 

 

You cannot page the

The handset is too far from the base unit.

handset.

The handset is engaged in an outside

 

call, viewing the Caller List/directory list

 

or listening to messages. Wait until the

 

IN USE/CHARGE indicator light goes

 

out.

 

 

You cannot redial by

If the last number dialed was more than

pressing (REDIAL/PAUSE).

32 digits long, the number will not be

redialed correctly.

The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p. 31, 35). If another number has been dialed first, it will operate as a pause button (p. 58).

You pressed (CALLER!IQ) in the talk or speakerphone mode.

To return to a normal phone conversation, press

(HOLD/INTERCOM/CLEAR).

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Panasonic KX-TG2257PW, KX-TG2257S operating instructions Troubleshooting, Digits long, the number will not be