Unit 6: Troubleshooting

TEST PRINT TROUBLESHOOTING

Chapter provides instruction on special printing to identify and resolve specific print problems.

HEX DUMP Allows the operator to determine if there were problems in the downloading of data.

TEST LABEL Allows the operator to identify specific problems regarding mechanical performance and setup.

HEX DUMP MODE

The contents of the print buffer can be examined using the Hex Dump Mode. In the left column, each line of data received is numbered. The center column provides the data in hexadecimal format. And in the right column, same data is provided in the ASC ll format. Follow the flow chart provided below to perform this activity.

Refer to Figure 1-1 of the Introduction unit in this manual for dipswitch location.

Choose Applicable Option

RS232C: (DSW = 1: OFF, 2: OFF, 3: ON, 4: ON) + POWER

Wireless LAN: (DSW = 1: OFF, 2: ON, 3: ON, 4: ON) + POWER

Bluetooth: (DSW = 1: OFF, 2: ON, 3: ON, 4: ON) + POWER

Infrared: (DSW = 1: ON, 2: OFF, 3: ON, 4: ON) + POWER

Flashes

orange and enters the

Hex Dump Mode.

Receives data and begins

printing.

Return dip switches to their previous positions and press POWER.

Printer shuts down and exists

Hex Dump Mode.

Figure 6-1, Hex Dump Mode

SATO MB2i Service Manual

PN 9001145B

Page 6-5

Page 57
Image 57
SATO 200i manual Test Print Troubleshooting, HEX Dump Mode