| Can ‘t play the private | The music files currently are | 
 | 
| compressed music | compressed with different compress | 
 | 
| files. | rate and format, while this Player | Download the standard music files | 
| 
 | supports standard compressed music | |
| 
 | again. | |
| 
 | only, please do not adopts layer one | |
| 
 | 
 | |
| 
 | or two compression. | 
 | 
| 
 | 
 | 
 | 
| No response after | HOLD switch is on, buttons are | Press the HOLD switch to the opposite | 
| pressing button. | locked. | direction. | 
| 
 | 
 | 
 | 
| Can’t open the disk or | 
 | Hold the V+button, and then connect | 
| prompt I/O error after | 
 | USB cable, when there is a circle | 
| connecting PC. | Caused by some improper operation. | appears in the first box,then press | 
| 
 | 
 | firmware feature to format ,the upgrade | 
| 
 | 
 | will be ok until the circle change to be a | 
| 
 | 
 | tick. | 
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