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Xerox Document HomeCentre manual Xerox customer help, Intro Install Print Copy Scan Maint

Models: Document HomeCentre

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Xerox customer help

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This chapter gives you the Xerox Customer Support Center telephone number, explains how you can solve common HomeCentre problems, and describes the HomeCentre- related messages you might see on the Windows workspace.

Xerox customer help

If you find you can’t solve a HomeCentre problem using this guide or the online help, call the Xerox Customer Support Center to speak with someone for technical help or repair information.

Call from a phone that is near your HomeCentre and PC. This helps the support representative diagnose your problem. You’ll get your problem solved faster if you have the following information handy when you call:

•What is your HomeCentre’s serial number? (Check the back of the machine.)

•What version of the HomeCentre’s software firmer are you using? (Check the About box on your PC.)

•How much memory does your PC have?

•How did the problem start, what you did to try to correct it, and did you see any error messages?

Intro

Install

Print

Copy

Scan

Maint

Help

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Xerox Document HomeCentre manual Xerox customer help, Intro Install Print Copy Scan Maint

Contents

Intro Install Print Copy Scan Maint HelpHelp Install Print Copy Scan MaintChapter Introduction Using the HomeCentre softwareInstall Print Copy Scan Maint IntroductionHelp Intro Install Print Copy Scan MaintHelp Copy Scan Install PrintFinding your way around the HomeCentre MaintInstall Print What do the buttons and lights do?Copy Scan Maint IntroThe buttons Install Print Copy Scan Maint HelpThe LEDs Install Print Copy Scan Maint Using the HomeCentre softwareHelp Install Print Copy Scan Maint Choosing the HomeCentre as your default printerHelp Install Print Copy Scan Maint Changing your printer settingsHelp Intro Specifying print qualityInstall Print Copy Scan Maint HelpInstall Print Copy Scan Maint Selecting and ordering suppliesCartridges and print heads HelpInstall Print Copy Scan Maint Paper and mediaHelp Copy Scan Maint HomeCentre SpecificationsInstall Print HelpSafety and Legal Requirements Install Print Copy Scan Maint HelpIntro Install Print Copy Scan MaintHelp Never spill liquid of any kind on the system Install Print Copy Scan MaintHelp Install Print Copy Scan Maint FCC Part 15 rules, Radio Frequency InterferenceHelp Intro InstallPrint Copy Scan Maint different from that to which the receiver isHomeCentre installation basics Chapter HomeCentre installation basicsIntro Attaching the power and parallel cablesPrint Copy Scan Maint HomeCentre system requirementsIntro HelpPrint Copy Scan Maint Selecting a good locationIntro HelpScan Attaching the power and parallel cablesPrint Copy lid and remove the two foam pads from the insidePrint Copy Scan Maint 1.Make sure that your PC is turned offIntro HelpPrint Copy Scan Maint 3.Find the bag containing the Black Ink CartridgeIntro HelpInstall CopyScan Maint IntroPrint Copy Installing the color printheadIntro Scan MaintPrint Copy Scan Maint InstallIntro HelpPrint Copy Scan Maint Help Installing the softwareLoading paper IntroPrint Copy Scan Maint InstallIntro HelpSetting printer options Intro InstallChapter Printing documents Setting advanced image quality optionsCopy Scan Maint Help Loading media and printing documentsIntro Install Copy Scan Maint Printing a document from WindowsIntro Install HelpCopy Scan Maint Intro InstallPrint HelpPrint Setting printer optionsIntro Install Copy Scan MaintPrint Intro Install1.At your PC, do the following Copy Scan MaintMode Preset nameIntro Install TypeCollate Intro InstallCopies Reverse orderIntro Install Setting advanced image qualityoptions Copy Scan MaintInstall Intro3. Change the defaults for any of these options IntensityInstall Using preset filesSaving printer options to a preset file IntroPrint Intro Install6.Click OK Copy Scan MaintCopy Scan Maint Using a preset file for a print jobIntro Install HelpCopy Scan Maint Deleting a preset fileIntro Install HelpIntro Install Using printer servicesChecking the status of your current print job Copy ScanTo pause the print job, click Pause •Click Close to exit the printer settingsIntro Install 3.Do one of the followingHigh Capacity Black Intro InstallColor Copy Scan MaintIntro Install Choosing the printer status display optionsClean ChangeIcon Checking the status of your pending print jobsIntro Install WindowDelete Intro InstallKeep after printing RequeueIntro Loading envelopesInstall Copy Scan MaintCopy Scan Maint Printing from DOSIntro Install HelpIntro Install Enhanced Capabilities PortCopy Scan Maint Help Intro Install MediaPaper Size Copy Scan MaintCopy Scan Maint Intro InstallLetter: 8.5 x 11.0 in.216 x 276 mm HelpIntro Install Paper WeightAutomatic Feed Tray Copy Scan Maint HelpInstall Manual FeedOutput Tray IntroScan Maint Intro Install PrintChapter Copying documents HelpScan Maint Help What to consider when choosing paperIntro Install Print Scan Maint Intro Install PrintCopy HelpIntro Install Print How does copying work?Copy modes Scan MaintMaint Intro Install PrintScan HelpIntro Copying single pagesInstall Print Scan MaintIf you don’t have any more pages to copy Copying large or bound documentsIf you want to copy another document page Intro Install PrintIf you want to copy another document page Intro Install Print7. Click Copy Now to start Scan MaintCopy Intro Install PrintIf you don’t have any more pages to copy Scan MaintMaint Intro Install Print CopyChapter Scanning documents HelpMaint What can be scanned?Intro Install Print Copy HelpMaint How does scanning work?Intro Install Print Copy HelpMaint Scanning modesIntro Install Print Copy HelpMaint Intro Install Print CopyScan HelpMaint Scanning tipsIntro Install Print Copy HelpIntro Install Print Copy Maint HelpScan Maint Scanning single pagesIntro Install Print Copy HelpMaint 3.Specify the scanning settingsIntro Install Print Copy HelpMaint Intro Install Print CopyScan HelpIntro Install Print Copy Scanning large-sizedor bound documentsIf you want to scan another document page MaintIf you want to scan another document page Intro Install Print Copy4.Click Start to start scanning Maint1.Click No More Pages If you have no more pages to scanIntro Install Print Copy ScanReinstalling the print head Adding paper Intro Install Print Copy ScanChapter Maintaining the HomeCentre In case of calibration problemsIntro Install Print Copy Scan Replacing the print headRemoving the print head HelpIntro Install Print Copy Scan Reinstalling the print headHelp Intro Install Print Copy Scan Adding paperHelp Print Removing and Replacing the Paper CassetteTo remove the cassette Intro InstallPrint To insert the cassetteIntro Install ScanMaint Intro Install PrintCopy Scan HelpIntro Cleaning the HomeCentre surfaceInstall PrintIntro Install Print Copy Scan Cleaning the print headPrinting a test page HelpIntro Install Print Copy Scan Calibrating the scannerHelp Scan Intro InstallPrint Copy HelpIntro Install Print Copy Scan3. Select Next on the Calibrate HomeCentre screen HelpIntro Install Print Copy Scan In case of calibration problemsHelp Clearing a paper jam Solving HomeCentre problems Chapter 7 Troubleshooting and HelpIntro Install Print Copy Scan MaintIntro Install Print Copy Scan Maint Xerox customer helpClearing paper misfeeds from the printer Clearing paper jamsIntro Install Print Copy Scan Maint Clearing a paper jam Solving HomeCentre problemsIntro Install Print Copy Scan Maint Intro Install Print Copy Scan Maint Make sure of the followingIntro Install Print Copy Scan Maint HelpIntro Install Print Copy Scan Maint Check or do the followingIntro Install Print Copy Scan Maint What if the scanner doesn’t work?image? InstallIntro What if the scanner is not detected?