Manuals / HP / Computer Equipment / Fax Machine

HP 1220 Fax Ghqwli\Huurufrghvrqwkh/Rj, Error Code, Error Definition, Message, What You Should Do

Models: 1220 Fax

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$,GHQWLI\HUURUFRGHVRQWKH/RJ$

HP Fax 1200 Series

Message	What You Should Do


Press Enter to align cartridges.	If you have installed new print cartridges or removed
	and reinserted a cartridge, you must align them to
	ensure excellent print quality. After you insert a
	cartridge, press ENTER.

Receive failed	The HP Fax could not receive a fax.

Reload document, and then	Your unit cannot load the original from the ADF.
restart job.	Remove the original, make sure it does not have any
	staples, paper clips, or bent edges, and make sure that
	it is of a recommended paper type. Reload the original
	in the ADF, and then restart the job.

Remove and check [black or	•	Is the print cartridge installed correctly? One or
color] cartridge.		both of the print cartridges is not installed or is
		installed incorrectly. Remove and reinsert the
		cartridges, making sure to snap them into their
		holders.
	•	Did you remove the protective tape from the print
		cartridge? Gently remove both the green pull tab
		and blue tape covering the nozzles on the print
		cartridge.
	• If you continue to receive this message, try cleaning
		the contacts. (For more information, see “Clean the
		print-cartridge contacts.”) If the message continues
		to appear even after you clean the contacts, the
		print cartridge is probably defective. If it is a new
		cartridge, return it in the original packaging to the
		store where it was purchased. Replace the print
		cartridge. Do not use the defective cartridge.

,GHQWLI\HUURUFRGHVRQWKH/RJ

Use this table to help you interpret the different codes that appear in the Results column on the Log. If you encounter the same error repeatedly, try turning off Error Correction Mode (ECM). The table shows the codes specific to ECM. For more information on ECM, see “Use Error Correction Mode (ECM).”

Error Code	Error Definition


21-23	A communication error occurred. Try again.

24	Bad pin. Try again.

25	No credit.

26	Bad account number.

44	Chapter 7—Troubleshoot your unit

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$HP 1220 Fax manual Ghqwli\Huurufrghvrqwkh/Rj, Error Code, Error Definition, Message, What You Should Do$

Contents

Your Basic Guide HP Fax 1200 SeriesWARNING Potential Shock Hazard 1RWLFH6DIHW\,QIRUPDWLRQ HP Fax 1200 Series RQWHQWVContents RDGSDSHURUWUDQVSDUHQF\ILOPRUORDGRULJLQDOV5HGLDODEXV\RUXQDQVZHUHGQXPEHUDXWRPDWLFDOO\ ContentsHP Fax 1200 Series HWHFWIDHVUHFHLYHGIURPROGHUPDFKLQHV8VH+HZOHWW3DFNDUG¶VVXSSRUWVHUYLFHV ContentsHP Fax 1200 Series 7HFKQLFDOLQIRUPDWLRQContents HP Fax 1200 Series5HVROXWLRQ KDQJHIDUHVROXWLRQ 6SHHGLDO 5HYLHZ\RXUXQLW¶VIURQWSDQHO2QHWRXFKVSHHGGLDO EXWWRQV DQFHO$XWR$QVZHU0HQX $FFHVVYDULRXVFRS\ID DQGXQLWVHWWLQJV H\SDG HP Fax 1200 Series$UURZV 2Q 7XUQXQLWRQRII 175HWKHOS HP Fax 1200 Series Chapter 2-Get helpRDGSDSHURUWUDQVSDUHQF\ILOPRUORDGRULJLQDOV 5HYLHZUHFRPPHQGHGSDSHUFKRLFHV+3 SDSHUV 5HFRPPHQGHGSDSHUFKRLFHVIRUFRS\LQJ RDGWKHLQSXWWUD\ZLWKOHWWHUOHJDORU$VLHSDSHU Chapter 3-Load paper or transparency film, or load originals 5 Push the input tray back in until it stopsHP Fax 1200 Series Tips 5HYLHZWLSVIRUORDGLQJVSHFLILFW\SHVRISDSHUPaper 5HFRPPHQGHGSDSHUW\SHVHWWLQJVIRUFRS\LQJ 6HWWKHSDSHUW\SHKDQJHWKHSDSHUVLH RDGRULJLQDOV $YRLGSDSHUMDPVHP Fax 1200 Series Chapter 3-Load paper or transparency film, or load originalsChapter 4-Use the copy features 8VHWKHFRS\IHDWXUHVUsing your HP Fax, you can Make the copy lighter or darker, and select the number of copies6 Press START COPY 0DNHFRSLHVQFUHDVHFRS\VSHHGRUTXDOLW\ 3 Press ENTER to select Copy Quality3 Press ENTER to select Reduce/Enlarge 5HGXFHRUHQODUJHDFRS\LJKWHQRUGDUNHQDFRS\ 1 Press Lighter/DarkerKDQJHVHWWLQJVIRUDOOIXWXUHFRS\MREV QKDQFHWHW6HWWKHQXPEHURIFRSLHV To turn Text Enhancements offRS\DSKRWR 3HUIRUPVSHFLDOFRS\MREV5HVWRUHWKHIDFWRU\GHIDXOWFRS\VHWWLQJV RS\OHJDOVLHRULJLQDOV 6WRSFRS\LQJ3UHSDUHDFRORU7VKLUWWUDQVIHU 3 Press START COPYChapter 5-Use the fax features 8VHWKHIDIHDWXUHVUsing your HP Fax, you can Send and receive paper faxes 3 Press until Print Report Send Only appears QDEOHIDFRQILUPDWLRQ6HQGDID ENTERDQFHODVFKHGXOHGID URDGFDVWDIDWRPXOWLSOHUHFLSLHQWV6HQGDIDODWHU ENTER3ULQWUHSRUWV 2 After 1Automatic Reports Setup appears, press ENTER5HFHLYHDID 5HFHLYHDIDPDQXDOO\HQHUDWHPDQXDOUHSRUWV 1 Press Resolution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ush the new black cartridge firmly down into the slot on the right $87,21Do not touch the gold-colored contacts HP Fax 1200 Series7 Close the top cover 5HSODFHWKHFRORUSULQWFDUWULGJH Chapter 6-Maintain the unit 4 Push the new color cartridge firmly down into the slot on the leftHP Fax 1200 Series 7 Close the top cover OHDQWKHSULQWFDUWULGJHFRQWDFWV $OLJQWKHSULQWFDUWULGJHVOHDQWKHSULQWFDUWULGJHV KDQJHWKHIURQWSDQHOFRXQWU\RUODQJXDJH KDQJHWKH3RZHU6DYH0RGHWLPH URQWSDQHOPHVVDJHV 7URXEOHVKRRW\RXUXQLWOHDUDSDSHUMDP MessageChapter 7-Troubleshoot your unit MessageWhat You Should Do Not allowed. Select Speed Dial MessageWhat You Should Do GHQWLI\HUURUFRGHVRQWKH/RJ Error CodeError Definition MessageThere is a feature incompatibility with the receiving fax machine Error CodeError Definition There was a communication error with the receiving fax machineError Code Issue$GGLWLRQDOWURXEOHVKRRWLQJWLSV Error DefinitionFax transmission is slow IssueWhat You Should Do number of rings I would like IssueWhat You Should Do Network ISDN service? The HP Fax is a Group Issueinto the wall outlet you are using for the HP Fax. If HP Fax with an ISDN service by connecting it to anIssue What You Should DoIssue What You Should DoIssue What You Should DoIssue What You Should DoPages of a fax I sent are missing IssueWhat You Should Do Issue What You Should DoIssue What You Should Do6HWWKHGDWHDQGWLPH $GGLWLRQDOVHWXSLQIRUPDWLRQ6HWEDVLFIDVHWWLQJVXVLQJWKHIURQWSDQHO 6HWWKHIDKHDGHU6HWWKH5LQJVWR$QVZHUVHWWLQJ QWHUWHW6HWWKHDQVZHUPRGH $%& 7KHVHOHWWHUVFRUUHVSRQGWR WKLVQXPEHUDQGVRRQ8VHYRLFHPDLO 8VHRWKHUFRQILJXUDWLRQVZLWK\RXUIDIHDWXUHVKHFNIRUGLDOWRQH Chapter 8-Additional setup information HP Fax 1200 SeriesChapter 9-Use Hewlett-Packard’s support services HP Fax 1200 SeriesDVSHFLILFDWLRQV 7HFKQLFDOLQIRUPDWLRQRS\VSHFLILFDWLRQV Chapter 10-Technical information3RZHUVSHFLILFDWLRQV 0DUJLQV3DSHUVSHFLILFDWLRQV HP Fax 1200 Series$GGLWLRQDOVSHFLILFDWLRQV QYLURQPHQWDO6SHFLILFDWLRQV3K\VLFDOVSHFLILFDWLRQV HUWLILFDWLRQVVWDWHPHQW 5HJXODWRU\LQIRUPDWLRQ5HJXODWRU\QRWLFHV HP Fax 1200 SeriesHP Fax 1200 Series 2&VWDWHPHQWpFODUDWLRQGHFRQIRUPLWp&DQDGD1RWLFHWRXVHUVRIWKH&DQDGLDQWHOHSKRQHQHWZRUN Chapter 10-Technical information1RWLFHWRXVHUVRIWKH*HUPDQWHOHSKRQHQHWZRUN 1RWLFHWRDOOXVHUVRIWKHXURSHDQFRQRPLF$UHD$1RWLFHWRXVHUVRIWKH,ULVKWHOHSKRQHQHWZRUN HUlXVFKHPLVVLRQChapter 10-Technical information HFODUDWLRQRI&RQIRUPLW\HP Fax 1200 Series HP Fax 1200 Series Chapter 10-Technical informationHP Fax 1200 Series IndexHP Fax 1200 Series Index fax reports faxes stored in memory 30 marginsHP Fax 1200 Series HP Fax 1200 Series Index$XWRPDWLF 3KRWR0RGH6HOI7HVW 5LQJ$QVZHUIt’s everything you need to get the most value from your HP Fax Visit the HP All-in-One Information CenterC8461-90231 C8461-90231 Technical Support Supplies and Ordering Information Project Tips