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HP 1220 Fax manual Issue, What You Should Do

Models: 1220 Fax

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		HP Fax 1200 Series

Issue	What You Should Do


Incoming calls are not being	•	Is the Auto Answer feature turned on? Verify that
answered		the green light next to the Auto Answer button on
		the front panel is on. If the light is off, the HP Fax
		will not automatically answer the phone when it
		rings. For more information, see “Set the answer
		mode.”
	• Is the HP Fax connected to the phone system
		correctly? Check that the phone cord is firmly
		connected to the port on the phone/fax line
		connector. For more information, see “Check for
		dial tone.”
	•	Is the telephone wall-outlet working properly? Try
		connecting a working telephone and phone cord
		into the wall outlet you are using for the HP Fax. If
		the phone does not work, call your local phone
		company for service. If the phone does work, try
		reconnecting the HP Fax to the telephone outlet
		using a different phone cord.
	• Do you have a telephone answering machine on the
		same phone line? If your HP Fax is on the same
		phone line as an answering machine, you may need
		to change the number of rings. For more
		information, see “Use an answering machine not
		available for direct connection.”
	•	Are you using an Integrated Services Digital
		Network (ISDN) service? The HP Fax is a Group 3
		fax machine. It is not designed for direct
		connection to an ISDN service. You can use the
		HP Fax with an ISDN service by connecting it to an
		analog telephone port (also called an R-interface)
		on an ISDN terminal adapter.

Ink is not filling the text or	•	Is the paper type set correctly? When using special
graphics completely.		papers, make sure you select the corresponding
		paper-type settings.
	•	Do the print cartridges need to be cleaned or
		replaced? Print a Self-Test Report to check the
		status of the print cartridges. If you notice missing
		lines or gaps in the patterns, clean the cartridges. If
		the problem persists, you may need to replace your
		print cartridges.

Chapter 7—Troubleshoot your unit

51

Image 57

HP 1220 Fax manual Issue, What You Should Do

Contents

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