![Pages of a fax I sent are missing](/images/new-backgrounds/222101/222101119x1.webp)
HP Fax 1200 Series
Issue | What You Should Do | |
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Pages of a fax I sent are missing | • | Did each page of your original get picked up from |
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| the ADF? Sometimes pages are missing because |
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| two or more pages of your original fed into the ADF |
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| at the same time. Try sending the fax again and |
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| make sure each page feeds separately. |
| • | Is something wrong with the receiving fax |
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| machine? Check with the recipient. The receiving |
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| fax machine may have a problem. |
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Paper does not get picked up | If the unit has run out of paper, or there are only few | |
from the input tray. | sheets remaining, load more paper in the input tray. If | |
| you have paper in the input tray, remove it, tap the | |
| stack against an even surface, and then reload it. To | |
| continue your job, press ENTER. | |
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Parts of a fax I received are cut | • | Was the fax sent correctly? Check with the sender. |
off |
| The original may not have been loaded correctly |
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| into the sending fax machine. |
| • | Are you using the Automatic Reduction option? |
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| This option reduces the size of incoming faxes up to |
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| 50%. If you are receiving a |
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| reduced to fit on |
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| information, see “Set automatic reduction.” |
| • | Are the paper guides positioned correctly? The |
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| paper guides should be close to the edges of the |
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| paper in the input tray, but must not bend the |
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| paper. Remove the paper, move the left guide all the |
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| way to the left, insert the paper, move the front |
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| guide to the correct position for the paper you are |
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| using, and move the left guide to the edge of the |
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| paper. |
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Parts of a fax I sent are cut off | Are you sending a fax larger than letter size? Some fax | |
| machines cannot accept faxes larger than letter size. | |
| Make sure the receiving fax machine can accept the | |
| page size you are using. | |
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54 | Chapter |