HP 1220 Fax manual Issue, What You Should Do

Models: 1220 Fax

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HP Fax 1200 Series

Issue

What You Should Do

 

 

 

 

 

 

The print carriage is stalled.

Is the unit on? Look at the front-panel display (if the

 

 

display is blank, the unit is off), or check for green

 

 

lights on the front panel. Check the connections.

 

Are you using the unit for the first time? Make sure

 

 

that you have removed all packing materials from

 

 

the unit.

 

Are you using the print cartridges for the first time?

 

 

Make sure that you have removed the protective

 

 

tape from the nozzles on both cartridges.

 

Is there a paper jam? Clear the jam. For more

 

 

information, see “Clear a paper jam.”

 

Do the print cartridges need to be cleaned or

 

 

replaced? Print a Self-Test Report to check the

 

 

status of the print cartridges. If you notice missing

 

 

lines or gaps in the patterns, clean the cartridges. If

 

 

the problem persists, you may need to replace your

 

 

print cartridges.

 

Did you try to add paper to the input tray while the

 

 

unit was in use? Remove the paper, turn off the

 

 

unit, and unplug the power cable from the back.

 

 

Wait a few seconds, plug in the power cable, and

 

 

turn the unit on.

 

 

 

56

Chapter 7—Troubleshoot your unit

Page 62
Image 62
HP 1220 Fax manual Issue, What You Should Do