HP 1220 Fax manual Am having problems

		HP Fax 1200 Series
Issue	What You Should Do
I am having problems	•	Did you dial the number correctly? Verify that the
connecting to another fax		number you have is correct and that you entered it
machine		correctly. For example, you might need to dial a 9
		to access an outside phone line.
	• Is the HP Fax connected to the phone system
		correctly? Check that the phone cord is firmly
		connected to the port on the phone/fax line
		connector. For more information, see “Check for
		dial tone.”
	•	Is the telephone wall-outlet working properly? Try
		connecting a working telephone and phone cord
		into the wall outlet you are using for the HP Fax. If
		the phone does not work, call your local phone
		company for service. If the phone does work, try
		reconnecting the HP Fax to the telephone outlet
		using a different phone cord.
	•	Do you have a noisy phone-line connection? If the
		failure was due to noise on the phone line, you may
		be able to connect when you try again.
	• Do you have extension phones or other equipment
		on the same phone line as the HP Fax? Make sure
		that extension phones are not off the hook.
		Disconnect other phone equipment and try to send
		the fax again.
	•	Is something wrong with the receiving fax
		machine? Check with the recipient. The receiving
		fax machine may have a problem.
	•	Are you using an Integrated Services Digital
		Network (ISDN) service? The HP Fax is a Group 3
		fax machine. It is not designed for direct
		connection to an ISDN service. You can use the
		HP Fax with an ISDN service by connecting it to an
		analog telephone port (also called an R-interface)
		on an ISDN terminal adapter.

Chapter 7—Troubleshoot your unit 49