![Did you dial the number correctly? Verify that the](/images/new-backgrounds/222101/222101109x1.webp)
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| HP Fax 1200 Series |
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Issue | What You Should Do | |
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I am having problems | • | Did you dial the number correctly? Verify that the |
connecting to another fax |
| number you have is correct and that you entered it |
machine |
| correctly. For example, you might need to dial a 9 |
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| to access an outside phone line. |
| • Is the HP Fax connected to the phone system | |
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| correctly? Check that the phone cord is firmly |
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| connected to the port on the phone/fax line |
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| connector. For more information, see “Check for |
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| dial tone.” |
| • | Is the telephone |
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| connecting a working telephone and phone cord |
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| into the wall outlet you are using for the HP Fax. If |
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| the phone does not work, call your local phone |
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| company for service. If the phone does work, try |
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| reconnecting the HP Fax to the telephone outlet |
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| using a different phone cord. |
| • | Do you have a noisy |
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| failure was due to noise on the phone line, you may |
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| be able to connect when you try again. |
| • Do you have extension phones or other equipment | |
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| on the same phone line as the HP Fax? Make sure |
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| that extension phones are not off the hook. |
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| Disconnect other phone equipment and try to send |
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| the fax again. |
| • | Is something wrong with the receiving fax |
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| machine? Check with the recipient. The receiving |
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| fax machine may have a problem. |
| • | Are you using an Integrated Services Digital |
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| Network (ISDN) service? The HP Fax is a Group 3 |
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| fax machine. It is not designed for direct |
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| connection to an ISDN service. You can use the |
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| HP Fax with an ISDN service by connecting it to an |
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| analog telephone port (also called an |
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| on an ISDN terminal adapter. |
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Chapter | 49 |