HP 1220 Fax manual Issue, What You Should Do

HP Fax 1200 Series

Issue	What You Should Do
I cannot receive a fax on my	• Is the Auto Answer feature set correctly? Check the
extension lines	green light next to the Auto Answer button in the
	front panel. If the light is off, the HP Fax will not
	automatically answer the phone when it rings. For
	more information, see “Set the answer mode.”
	• Is the HP Fax connected to the phone system
	correctly? Verify that the phone cord is firmly
	connected to the port on the phone/fax line
	connector. For more information, see “Check for
	dial tone.”
	• Is the telephone wall-outlet working properly? Try
	connecting a working telephone and phone cord
	into the wall outlet you are using for the HP Fax. If
	the phone does not work, call your local phone
	company for service. If the phone does work, try
	reconnecting the HP Fax to the telephone outlet
	using a different phone cord.
	• Do you have a telephone answering machine on the
	same phone line? If your HP Fax is on the same
	phone line as an answering machine, you may need
	to change the number of rings. For more
	information, see “Use an answering machine not
	available for direct connection.”

50 Chapter 7—Troubleshoot your unit