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HP 1220 Fax manual $Gglwlrqdowurxeohvkrrwlqjwlsv, Issue, Error Code, Error Definition

Models: 1220 Fax

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HP Fax 1200 Series

Error Code	Error Definition


332-337	The receiving fax machine sent an unexpected communication.
338-342 ECM
343

344-348	The telephone connection was lost.
349-353 ECM
354-355

356-361	The receiving fax machine prematurely ended the session.
362-366 ECM

367-372	There was a communication error with the receiving fax machine.
373-377ECM
378-380

381	The telephone connection was lost.

382	The receiving fax machine stopped accepting pages.

383	The telephone connection was lost.

390, 391	There was a communication error with the receiving fax machine.

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This section lists some additional issues that you may encounter while using your unit.

Issue	What You Should Do


Copies are too dark or too light.	• Do you have the Lighter/Darker feature adjusted
	correctly? Use the Lighter/Darker button to make
	adjustments.
	• Are you copying a photo? Use Photo Mode for the
	best photo quality.

Date or time on the front-panel	Has the HP Fax been disconnected from power? When
display is incorrect.	you turn the HP Fax off, it saves the date and time
	settings as long as it is plugged into a power supply.
	Without power, the date and time is saved for three
	days. For more information, see “Set the date and
	time.”

46	Chapter 7—Troubleshoot your unit

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HP 1220 Fax manual $Gglwlrqdowurxeohvkrrwlqjwlsv, Issue, Error Code, Error Definition, What You Should Do

Contents

Your Basic Guide HP Fax 1200 Series6DIHW\,QIRUPDWLRQ 1RWLFHWARNING Potential Shock Hazard RQWHQWV ContentsHP Fax 1200 Series RDGSDSHURUWUDQVSDUHQF\ILOPRUORDGRULJLQDOVContents HP Fax 1200 Series5HGLDODEXV\RUXQDQVZHUHGQXPEHUDXWRPDWLFDOO\ HWHFWIDHVUHFHLYHGIURPROGHUPDFKLQHVContents HP Fax 1200 Series8VH+HZOHWW3DFNDUG¶VVXSSRUWVHUYLFHV 7HFKQLFDOLQIRUPDWLRQContents HP Fax 1200 Series5HYLHZ\RXUXQLW¶VIURQWSDQHO 2QHWRXFKVSHHGGLDO EXWWRQV5HVROXWLRQ KDQJHIDUHVROXWLRQ 6SHHGLDO DQFHO$XWR$QVZHUHP Fax 1200 Series $UURZV0HQX $FFHVVYDULRXVFRS\ID DQGXQLWVHWWLQJV H\SDG 2Q 7XUQXQLWRQRII 175HWKHOS HP Fax 1200 Series Chapter 2-Get help+3 SDSHUV 5HYLHZUHFRPPHQGHGSDSHUFKRLFHVRDGSDSHURUWUDQVSDUHQF\ILOPRUORDGRULJLQDOV 5HFRPPHQGHGSDSHUFKRLFHVIRUFRS\LQJ RDGWKHLQSXWWUD\ZLWKOHWWHUOHJDORU$VLHSDSHU HP Fax 1200 Series 5 Push the input tray back in until it stopsChapter 3-Load paper or transparency film, or load originals Paper 5HYLHZWLSVIRUORDGLQJVSHFLILFW\SHVRISDSHUTips KDQJHWKHSDSHUVLH 6HWWKHSDSHUW\SH5HFRPPHQGHGSDSHUW\SHVHWWLQJVIRUFRS\LQJ RDGRULJLQDOV $YRLGSDSHUMDPVHP Fax 1200 Series Chapter 3-Load paper or transparency film, or load originals8VHWKHFRS\IHDWXUHV Using your HP Fax, you canChapter 4-Use the copy features Make the copy lighter or darker, and select the number of copies0DNHFRSLHV QFUHDVHFRS\VSHHGRUTXDOLW\6 Press START COPY 3 Press ENTER to select Copy Quality5HGXFHRUHQODUJHDFRS\ LJKWHQRUGDUNHQDFRS\3 Press ENTER to select Reduce/Enlarge 1 Press Lighter/DarkerQKDQFHWHW 6HWWKHQXPEHURIFRSLHVKDQJHVHWWLQJVIRUDOOIXWXUHFRS\MREV To turn Text Enhancements off5HVWRUHWKHIDFWRU\GHIDXOWFRS\VHWWLQJV 3HUIRUPVSHFLDOFRS\MREVRS\DSKRWR 6WRSFRS\LQJ 3UHSDUHDFRORU7VKLUWWUDQVIHURS\OHJDOVLHRULJLQDOV 3 Press START COPYUsing your HP Fax, you can Send and receive paper faxes 8VHWKHIDIHDWXUHVChapter 5-Use the fax features QDEOHIDFRQILUPDWLRQ 6HQGDID3 Press until Print Report Send Only appears ENTERURDGFDVWDIDWRPXOWLSOHUHFLSLHQWV 6HQGDIDODWHUDQFHODVFKHGXOHGID ENTER2 After 1Automatic Reports Setup appears, press ENTER 5HFHLYHDID3ULQWUHSRUWV 5HFHLYHDIDPDQXDOO\1 Press Resolution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o not touch the gold-colored contacts4 Push the new black cartridge firmly down into the slot on the right HP Fax 1200 Series7 Close the top cover 5HSODFHWKHFRORUSULQWFDUWULGJH HP Fax 1200 Series 4 Push the new color cartridge firmly down into the slot on the leftChapter 6-Maintain the unit 7 Close the top cover OHDQWKHSULQWFDUWULGJHV $OLJQWKHSULQWFDUWULGJHVOHDQWKHSULQWFDUWULGJHFRQWDFWV KDQJHWKHIURQWSDQHOFRXQWU\RUODQJXDJH KDQJHWKH3RZHU6DYH0RGHWLPH 7URXEOHVKRRW\RXUXQLW OHDUDSDSHUMDPURQWSDQHOPHVVDJHV MessageWhat You Should Do MessageChapter 7-Troubleshoot your unit What You Should Do MessageNot allowed. Select Speed Dial Error Code Error DefinitionGHQWLI\HUURUFRGHVRQWKH/RJ MessageError Code Error DefinitionThere is a feature incompatibility with the receiving fax machine There was a communication error with the receiving fax machineIssue $GGLWLRQDOWURXEOHVKRRWLQJWLSVError Code Error DefinitionWhat You Should Do IssueFax transmission is slow What You Should Do Issuenumber of rings I would like Issue into the wall outlet you are using for the HP Fax. IfNetwork ISDN service? The HP Fax is a Group HP Fax with an ISDN service by connecting it to anIssue What You Should DoIssue What You Should DoIssue What You Should DoIssue What You Should DoWhat You Should Do IssuePages of a fax I sent are missing Issue What You Should DoIssue What You Should Do$GGLWLRQDOVHWXSLQIRUPDWLRQ 6HWEDVLFIDVHWWLQJVXVLQJWKHIURQWSDQHO6HWWKHGDWHDQGWLPH 6HWWKHIDKHDGHUQWHUWHW 6HWWKHDQVZHUPRGH6HWWKH5LQJVWR$QVZHUVHWWLQJ $%& 7KHVHOHWWHUVFRUUHVSRQGWR WKLVQXPEHUDQGVRRQKHFNIRUGLDOWRQH 8VHRWKHUFRQILJXUDWLRQVZLWK\RXUIDIHDWXUHV8VHYRLFHPDLO Chapter 8-Additional setup information HP Fax 1200 SeriesChapter 9-Use Hewlett-Packard’s support services HP Fax 1200 Series7HFKQLFDOLQIRUPDWLRQ RS\VSHFLILFDWLRQVDVSHFLILFDWLRQV Chapter 10-Technical information0DUJLQV 3DSHUVSHFLILFDWLRQV3RZHUVSHFLILFDWLRQV HP Fax 1200 SeriesQYLURQPHQWDO6SHFLILFDWLRQV 3K\VLFDOVSHFLILFDWLRQV$GGLWLRQDOVSHFLILFDWLRQV HUWLILFDWLRQV5HJXODWRU\LQIRUPDWLRQ 5HJXODWRU\QRWLFHVVWDWHPHQW HP Fax 1200 Series2&VWDWHPHQWpFODUDWLRQGHFRQIRUPLWp&DQDGD 1RWLFHWRXVHUVRIWKH&DQDGLDQWHOHSKRQHQHWZRUNHP Fax 1200 Series Chapter 10-Technical information1RWLFHWRDOOXVHUVRIWKHXURSHDQFRQRPLF$UHD$ 1RWLFHWRXVHUVRIWKH,ULVKWHOHSKRQHQHWZRUN1RWLFHWRXVHUVRIWKH*HUPDQWHOHSKRQHQHWZRUN HUlXVFKHPLVVLRQHP Fax 1200 Series HFODUDWLRQRI&RQIRUPLW\Chapter 10-Technical information HP Fax 1200 Series Chapter 10-Technical informationHP Fax 1200 Series IndexHP Fax 1200 Series HP Fax 1200 Series fax reports faxes stored in memory 30 marginsIndex HP Fax 1200 Series Index3KRWR0RGH 6HOI7HVW$XWRPDWLF 5LQJ$QVZHUVisit the HP All-in-One Information Center C8461-90231 C8461-90231It’s everything you need to get the most value from your HP Fax Technical Support Supplies and Ordering Information Project Tips