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HP 1220 Fax manual Message, What You Should Do, Troubleshoot your unit

Models: 1220 Fax

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Chapter 7—Troubleshoot your unit

HP Fax 1200 Series

Message	What You Should Do


Error __. Turn power off and	Turn the power off and then on again. If this does not
on.	work, record the error number and contact HP.
Error __. Record number, and
then call for service.

Error: Incorrect [black or	• Did you install the correct cartridge? You may have
color] cartridge installed.		installed the wrong type of print cartridge. Remove
		it, and replace it with the correct type of cartridge.
		For more information, see “Order print cartridges.”
	•	Is the print cartridge installed correctly? One or
		both of the print cartridges is not installed or is
		installed incorrectly. Remove and reinsert the
		cartridges, making sure to snap them into their
		holders.
	•	Did you remove the protective tape from the print
		cartridge? Gently remove both the green pull tab
		and blue tape covering the nozzles on the print
		cartridge.

Group fax failed	• Did you enter the correct number? Check the
		number you are entering, and then try to send the
		fax again.
	• Did you check the Log? Check the Log to find out
		more about the failure. The Log contains error
		codes for many common fax-transmission errors.
		For more information about the Log, see “Generate
		manual reports.” For more information about error
		codes, see “Identify error codes on the Log.”

Group is empty	The group does not contain any members.

Ink out soon: [Black or Color]	Replace the print cartridge immediately. For more
ink out soon. Press Enter to	information, see “Work with print cartridges.”
continue.

Insert [black or color]	•	Is the print cartridge installed correctly? The print
cartridge.		cartridge is either not installed or is installed
		incorrectly. Remove and reinsert the cartridges,
		making sure to snap them into their holders.
	•	Did you remove the protective tape from the print
		cartridge? Gently remove both the green pull tab
		and blue tape covering the nozzles on the print
		cartridge.

Memory full; press Enter.	There is probably a paper jam. Clear the jam. For more
	information, see “Clear a paper jam.”

42	Chapter 7—Troubleshoot your unit

Image 48

HP 1220 Fax manual Message, What You Should Do, Troubleshoot your unit

Contents

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Select Speed Dial Error Code Error DefinitionGHQWLI\HUURUFRGHVRQWKH/RJ MessageError Code Error DefinitionThere is a feature incompatibility with the receiving fax machine There was a communication error with the receiving fax machineIssue $GGLWLRQDOWURXEOHVKRRWLQJWLSVError Code Error DefinitionIssue What You Should DoFax transmission is slow Issue What You Should Donumber of rings I would like Issue into the wall outlet you are using for the HP Fax. IfNetwork ISDN service? 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