HP Fax 1200 Series
Issue | What You Should Do |
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HP Fax does not answer in the | • Have you selected the desired number of rings? You |
number of rings I would like | can change the number of rings after which your |
| HP Fax answers a call. For more information, see |
| “Set the Rings to Answer setting.” |
| • Do you have a telephone answering machine on the |
| same phone line? If your HP Fax is on the same |
| phone line as an answering machine, you may need |
| to change the number of rings. For more |
| information, see “Use an answering machine not |
| available for direct connection.” |
| • Do you have a phone company voice mail or |
| messaging service connected to your phone line? |
| Verify that you have set up the unit correctly to |
| accommodate voice mail. For more information, |
| see “Use voice mail.” |
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HP Fax will not turn on. | • Did you check the connection to the unit? |
| - Make sure the power cord is firmly connected to |
| both the unit and the power adapter. Plug the |
| power cord into a grounded power outlet, surge |
| protector, or power strip. |
| - If you are using a power strip, make sure the |
| power strip is on. Try plugging the unit directly |
| into the power outlet. |
| - Test the power outlet to make sure it is working. |
| - If you have plugged the unit into a switched |
| outlet, make sure the switch is on. |
| • Did you press On too quickly? The unit may not |
| respond if you press On too quickly. Press the On |
| button slowly. |
| CAUTION: If the unit still does not turn on, it may |
| have a mechanical failure. Unplug the unit from the |
| power outlet and contact HP. |
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