Xerox N17 manual If You Have Problems

Models: N17

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5.Power "OFF" then "ON" the Xerox DocuPrint N17 laser printer. The User Interface should display "Ready".

6.To confirm upgrade is successful, refer to the section labeled Determining a Successful Upgrade.

IF YOU HAVE PROBLEMS:

Make sure you are using an IEEE 1284 compliant cable.

Make sure the printer’s parallel port time-outis set to Infinite Retry (e.g. mode lpt1:,,p)

If running a DOS window from Windows 95, make sure that one of your printers through Settings/Printers is mapped directly to LPT1 (not re-directed to a network queue). Also check the port settings by selecting the Port Settings button on the Details tab dialog. Make sure the selection Spool MS-DOS Print Jobs is selected. If still having problems after making these settings, try powering your PC off and on.

Windows 3.1x or 95 users: if experiencing time-outs on the host PC ("Problem detected on parallel port, Abort, Retry, Fail") then you need to set the port to an infinite time-out against busy on the printer. From the command line, or as an entry in autoexec.bat, type the following command:

mode <port>:,,p (two commas following the colon)

The "p" option sets the port for infinite time-out. After setting the port to an infinite time-out, try using the copy command again. If the command prompt does not appear within 20 minutes, a ctrl-break can be used to abort the copy command without rebooting your computer.

Windows 3.11 users should turn off Print Manager.

If the Token Ring option is installed on your printer, be sure to disconnect the cable to the Token Ring card prior to downloading the controller software via the parallel port and be sure to reconnect the cable to the option card prior to rebooting the printer via the power “OFF” and “ON” procedure.

In addition, consult the section labeled General Troubleshooting

Version 1.8

2/4/99

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Xerox N17 manual If You Have Problems