XMR6910 OPERATION

Troubleshooting - XM Radio

Problem

Cause

Action

You can not receive any

Your XM Radio receiver is not activated

Contact XM as described on page 9

XM channels

 

 

 

 

 

You can not tune into a

You may not be authorized to receive that

Verify your subscription with XM

specific XM channel

channel

Contact XM as described on page 9

 

 

 

NO SIGNL appears on

The XM signal is blocked

Move vehicle from obstructed area

display

 

(such as inside a tunnel or a garage)

 

 

 

ANTENNA appears on

This message may appear when driving inside

Make sure the antenna has a clear view

display

a tunnel or under obstacles

of the sky

 

 

 

 

The XM antenna is not connected

Check XM antenna connection

 

 

 

OFF AIR appears on

The antenna cable is damaged

Check for pinched or cut antenna cable

display

The selected channel is not in service

Try another channel

 

 

 

No song title or artist name

This information may not be available for

This condition is normal, there is

is displayed

some music channels, news channels, or

nothing wrong with your receiver

 

when there is no song playing

 

 

 

 

CH --- appears on display

Selected channel is not available

This condition is normal, there is

 

 

nothing wrong with your receiver

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XM Satellite Radio XMR6910 owner manual Troubleshooting XM Radio