Troubleshooting

Is the SCSI card recognized correctly by the operating system (OS)?

The SCSI driver for your SCSI card may be incorrect. For more details, contact the SCSI card manufacturer.

Is the drive’s SCSI ID number the same as that of another device on the SCSI chain? (P. 12)

Are the pins and holes on the SCSI connectors straight and not deformed? Check the connectors.

Is the terminator on the CRW2100SX drive set correctly?

It should be set to ON only if it is the last device on the SCSI chain. Otherwise, it should be set to OFF. (P. 13)

To write to CD-R/RW discs, your CD writing software must support the CRW2100SX drive.

To find out if it does, contact the manufacturer of your CD writing software.

The disc tray does not come out.

Is the CRW2100SX drive powered up?

Some CD writing applications will lock the disc tray once loaded.

In which case, use the eject command from within the application. Alternatively, read the manual that came with the application.

The disc keeps being ejected.

Has the disc been placed on the disc tray correctly?

The drive does not operate correctly.

Is the disc compatible with the CRW2100SX drive?

n Even if the disc is of a type compatible with the CRW2100SX drive, some varieties of discs can still be unreadable on it.

Is there dust on the disc tray or on the disc itself?

Is the terminator of the last device in the SCSI chain set to “ON.” Or if it has no built-in termination, has a terminator been attached?

Does your computer have several different CD writing applications installed?

If you use more than one CD writing application simultaneously, the behavior of the drive can become unpredictable.

27