Replacing Parts
If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced, a Customer Service representative will issue a Return Material Authorization (RMA) number and return address.
An RMA number is required to return a product to Z Microsystems, regard- less of the reason for the return.
The following information is required when returning Z Microsystems products:
1. Model number
2. Serial number
3. Date of purchase
4. Proof of purchase (use the invoice or packing slip)
5. Customer
6. Specific and detailed description of the problem
PROVIDING FEEDBACK
We value feedback on our products, their performance, any problems and constructive suggestions. Please send such productive information in writing to:
Customer Service
Z Microsystems
5945 Pacific Center Blvd., Suite 509
San Diego, CA
or www.zmicro.com
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