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SOMETHING NOT WORKING■Problem Possible cause
■The machine does not start up: ■Check that the door is firmly closed.
■Check that the machine is plugged in and
that there is power at the socket.
■Check that the main fuse has not blown.
■Check that the programme selector dial is
positioned correctly and that the start/stop
button has been depressed.
■The machine does not fill: ■Check that the water tap is open.
■Check that water is coming out of the tap.
■Check that the inlet hose is not squashed or
kinked.
■Check that the filter in the inlet hose is not
blocked.
■Check that the door is closed.
■The machine does not empty
and/or does not spin:
■Check that the drain hose is not squashed or
kinked.
■The drain filter is blocked. Clean it.
■The anticrease or no spin option has been
selected.
■The wash load is unbalanced.
Redistribute the clothes inside the drum to
allow the machine to spin.
■There is water on the floor: ■Too much detergent or unsuitable detergent
(creates too much foam) has been used.
■Check whether there are any leaks from one
of the inlet hose fittings. It is not always easy
to see this as the water runs down the hose;
check to see if it is damp.
■Check that the drain hose is not damaged.
■Check that the drain filter has been refitted
correctly after cleaning.
■Unsatisfactory washing results ■Too little detergent or unsuitable detergent
has been used.
■Stubborn stains have not been treated prior
to washing.
■The correct temperature or programme was
not selected.
■The machine fills then empties
immediately
■The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage”
section.