Service and Spare Parts

If the event of your appliance requiring service, or if you wish to purchase spare parts, please contact Service Force by telephoning:

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at

www. serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details un- der the heading „What to do if...“

When you contact the Service Force Centre you will need to give the follow- ing details:

1.Your name, address and post code.

2.Your telephone number.

3.Clear and concise details of the fault.

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

Customer Care For general enquiries concerning your Za-

nussi appliance, or for further information on Zanussi products please contact our

Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk..

Customer Care Department

For Customer Service in the Republic of

Major Appliances

Ireland please contact us at the address

Zanussi

below:

Addington Way

AEG/ Electrolux Group (Ire) Ltd

Luton

Long Mile Road/ Dublin 12

Bedfordshire, LU4 9QQ

Republic of Ireland

Tel: 08705 350350 (*)

Tel: +353 (0) 1 4090751

 

Email: service.eid@electrolux.ie

(*) Calls may be recorded for training purposes

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Zanussi ZKT631DX manual Service and Spare Parts, 0870 5 929