Zebra Technologies 13743L-004 Monitor Alerts with the Visual Alerts Tab

Printer Alerts, Monitoring, and Troubleshooting 101

Visual Alerts

Monitor Alerts with the Visual Alerts Tab

These instructions show the recommended method for monitoring and troubleshooting your printers using the Visual Alerts tab.

Using the Visual Alerts configuration applied in the Configure Visual Alerts tab area of this chapter, we will follow an alert received in the VH DC group.

To monitor printers using the Visual Alerts tab:

1.In the Group Management window, select the top level group and select the Visual Alerts tab.

Note • Selecting the top-level group organizes and presents information for all received Visual Alerts, regardless of which management sub-group the printers reside in the Group Management Window. If you do not have the Visual Alerts tab open when an alert is received an icon appears next to the text on the Visual Alerts tab.

When a printer or print server alert is received by the application, the appropriate management sub-group will begin to flash in the Visual Alerts group map area.

This illustration shows a flashing sub-group.

1

1Flashing Sub-Group

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ZebraNet Bridge Enterprise User Guide

13743L-004

Contents

Page © 2009 ZIH Corp (17 U.S.C.506). Copyright violators may be subject to civil liability Proprietary Statement Product Improvements Liability Disclaimer Contents Page Page Page About This Document Who Should Use This Document How This Document Is Organized Enterprise Edition ZTools bin Icons Used Contacts Web Site: www.zebra.com E-mailBack Technical Library: E-mailaddress: emb@zebra.com Subject line: Emaillist Related Documents Introduction Components Page Page Menu and Toolbar Navigation Supported Languages Activate Product Register Product Feature Matrix Table 1 • Feature Matrix Application Heartbeat Discovery Parallel/Serial/USB Support Table 1 • Feature Matrix (Continued) Alert Filtering - Severity Set Alert Severity Levels File Editing Firmware Download - 1:1 Copy Alerts - 1:Group or Many Copy Objects - 1:1 Copy Objects - 1:Group or Copy All - 1:1 Printer Print Server Page Install Workstation Operating System Requirements for Cross-NetworkCommunication Installation 5.To accept, enable the I accept the terms in the license agreement option Page Page Page Getting Started Contents (Continued) Search Group Window and Printer Discovery Group Management Window Resource Management Window Profile Management Window Task List Dialog Box Multiple User Interface Configurations Working with Mobile Printers Working with Card Printers Page Main Settings Tab To receive visual notices when printers capture alerts: From the menu bar, select Main Settings From the area, click the System Heartbeat Printer Options Tab Printer Resolving Firmware Download Options SET-GET-DOWizard Options Discovery Options Tab View Filter – Events Tab Alert Options Tab Maintenance Tab Page Default View Before You Begin Create a Local Broadcast Search Group Create a Subnet Search Group Create a Directed Broadcast Search Group Create a Multicast Search Group Create an IP Address Search Group Gleaning Create a Group Copy Search Groups Copy Individual Printers to a Group Add Printers Page Page Page Page Sort Printers and Groups Printer Preferences Page Delete Printers/Groups Types of Objects Add Files Scripts Create a Configuration File Export a Configuration File Edit a Configuration File Page Page Creating and Downloading Printer Profiles (Based on) Exporting and Importing Printer Profiles .zpp Page Task List Dialog Box Save a Configuration Open a Specific Configuration Page Printer Management Change Printer Settings Change Print Server Settings Copy Printer Settings Copy Print Server Settings Copy Objects .ttf tte Copy Alerts Copy All Copy Printer Configuration to a Group Download Firmware to a Printer Download Objects to a Printer View and Edit Text Objects Reset the Printer to Factory Defaults Reset the Print Server to Factory Defaults Reset the Printer to Save Settings Reset the Print Server to Save Settings Print a Configuration Label Printer Alerts, Monitoring, and Troubleshooting Configuring Printer Alerts View Printer and Print Server Alerts Clear Alerts Log Status Icons Status icons use these color codes: •Green indicates no errors detected •Yellow indicates warning conditions detected •Red indicates urgent errors detected Page Page Summary Tab Configure Visual Alerts Tab Page Monitor Alerts with the Visual Alerts Tab Page Page Page Maintenance Tab Compare Printers To compare printers: Choose 3.Right-clickthe second printer to compare The Compare Printers dialog box opens: Communications Window Send Tools Tools Overview Import/Convert Fonts Tab Page Page or click In the Destination for Imported font area, click To complete the font import, click Link Font Tab 5.If you want to, change the default destination .zpl file simultaneously 6.Select printers in the Available Printers area To complete the linked font task, click DAT Editor Tab Page View Font Page Launch Character Editor Page *.bmp .jpg .png .tif Page Page *.GRF Page Page Network Setup Wizard Table 2 • Connectivity Options Wired Page Page Wireless Page Page Bluetooth Copy Printer Wizard To copy printer settings from one printer to many printers: Source Printer Selection Page 9.To continue, click Next The Settings, Objects, and Alerts Selection dialog box opens Source and Target Printer Settings Objects SET-GET-DOWizard Figure 2 • Advanced Option Settings Page 5.Click Next Next The Network Management Settings dialog box opens Page Page Page Page Page Table 3 • Accepted File Types for Headers ABCDEFGH Page Menu and Toolbars Toolbar explains the toolbar buttons Table 4 • ZebraNet Bridge Enterprise Toolbar Buttons Visual Alerts Icon Menu Bar Page Frequently Asked Questions FAQ Page Page Drag and Drop Defaults Default Drag and Drop Function Table 5 • Drag and Drop Functions Index Page Page Zebra Technologies Corporation Zebra Technologies Europe Limited Zebra Technologies Asia Pacific, LLC