160Frequently Asked Questions

FAQ

Question

Answer

 

 

I copied my printer settings to

Check your printer types. You may have copied 200 dpi

another printer. Now only a

printer settings to a 300 or 600 dpi printer.

portion of the label prints out.

 

Why?

 

 

 

Why do some application

Sometimes, the application uses system fonts in dialog

dialog boxes appear strange

boxes. If a font is too big, change your system display

(fonts are too big, etc.)?

settings. Use small fonts or a standard Windows display

 

theme.

 

 

Why can't I see system

In some printer firmware versions, the XML data from the

settings for my 2844-Z or

printer does not follow proper form. ZebraNet Bridge

3844-Z printers?

cannot understand or display this data. You can't see the

 

printer’s system settings, but you can still manage the print

 

server settings and download firmware, files, and fonts to

 

all your 2844-Z and 3844-Z printers.

 

 

When I download firmware to

Before downloading firmware, put the PAX3 print engine

my PAX3 print engine, the

in firmware download mode. Simultaneously hold in the

firmware download seems to

control panel’s right and left arrows, and then turn on the

complete. Yet, when I refresh

print engine. The print engine enters firmware download

the print engine, the firmware

mode. Use ZebraNet Bridge to download firmware.

version shows the original

 

firmware. Why?

 

 

 

I can’t see my tabletop

To see these devices in ZebraNet Bridge, enable SNMP

printer’s print server in the

across the network path. Contact your network

printer tree.

administrator.

I can’t see my mobile printer

 

in the groups tree.

 

 

 

I can’t find LPT1 in the Add

You may have a driver installed on your PC’s LPT1 port.

Printer Wizard.

ZebraNet Bridge Enterprise cannot connect to the port and

 

talk to the printer. The application will not display the

 

unavailable port.

 

 

When using ZebraNet Bridge,

ZebraNet Bridge uses Zebra control characters (the carat,

my printer acts strangely.

tilde, and comma). If you change these default control

 

characters in your printer, ZebraNet Bridge will cause your

 

printer to act strangely. To correct this problem, reset your

 

printer’s control characters to the default settings. Or

 

contact Zebra Technical Support for more information.

 

 

I enter the Group Management

ZebraNet Bridge follows Windows behavior: The dragged

window. I drag my group to

group moves into the target group. Suppose that the target

another group with the same

group has the same name as the dragged group. Then the

name. Instead of moving my

drop performs a copy instead of a move.

group, the program copies my

 

group.

 

 

 

13743L-004

ZebraNet Bridge Enterprise User Guide

2/18/10