Verify the Printer Is Working

Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”.

Printing a Configuration Label

1.Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2.Press and hold the Feed Button.

3.Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

The unit will print a line of interlocking “x” characters to ensure all elements of the print head are working, print out the version of software loaded in the printer and then print two re- ports.

The first report indicates model, ROM version, serial num- ber, baud rate, etc. The second report prints out more detailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for sample printouts and a further discission on how to use the configuration label as a diagnostic tool.)

Connecting the Printer

The printer must establish communications with a host terminal which sends the data to be printed. Communications occur in four basic ways:

By a cable between the printer and its host terminal. All QL Series printers communicate by the RS232C protocol. QL Plus Series printers can communicate by either RS232C or USB 2.0 protocols. (USB drivers are included in the Zebra Universal Driver which can be downloaded from www.zebra.com/drivers).

Linking to a host terminal via Infrared (usually by means of the industry standard IrDA protocol)

By means of a Bluetooth™ short range radio frequency link.

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QL Series User Guide