Zebra Technologies UMAN-QLP-001 Contacting Technical Support

To terminate the Communications Diagnostics Mode and return the printer to normal operations:

1.Turn the printer OFF.

2.Wait 5 seconds.

3.Turn the printer ON.

Contacting Technical Support

If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in Appendix D of this manual. You will need to supply the following information:

•Model number and type (e.g. QL 420 Plus)

•Unit serial number (Found on the large label on the back of the printer, also found in the configuration label print- out. Refer to Figure 26)

•Product Configuration Code (PCC) (15 digit number found on the label on the back of the unit)

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QL Plus Series User Guide