Maintenance
Cleaning
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P1031442-001 ZP 450 User Guide 12/8/2010
Cleaning th e Platen
The standard platen (drive roller) normally does not require cleaning. Paper and liner dust can
accumulate without effecting print operations. Contaminates on the platen roller can damage
the printhead or cause the media to slip when printing. Adhesive, dirt, general dust, oils and
other contaminate s should be clean ed immediately o ff the platen.
Clean the platen (and media path) whenever the printer has significantly poorer performance,
print quality or media handling. The platen is the print surface and drive roller for your media.
If sticking or jamming continues even after cleaning, you must replace the platen.
The platen can be cleaned with a fiber-free swab (such as a Texpad swab) or a lint free, clean,
damp cloth very lightly moistened with medical grade alcohol (90% pure or better).
1. Open the med ia door, dis penser door, and remove the media.
2. Press the tabs on the right and left sides out. Then rotate them up.
3. Lift the platen out of the printer’s bottom frame.
4. Gently lean the platen wi th the alcohol moistened swab. Clean from the ce nter out. Repeat
this process until the all of the r oller surface ha s been cleaned. If there has been h eavy
adhesive build-up or label jam, repe at with a new s wab to remove resi dual contaminat es.
Adhesives and oils, for example, may be thinned by the initial cleaning but not completely
removed.