Troubleshooting

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TROUBLESHOOTING PROCEDURES FOR TORNADO II AND TORNADO III

Issue

Cause

What to do

After installation,

1.

The power source is not turned ON.

1.

Make sure the circuit breaker and the unit’s

the unit doesn’t

 

 

 

power is ON.

work.

 

 

 

 

2.

The power line and the cable locking connector

2.

Check the power connection with the unit is

 

 

 

is not connecting properly.

 

connected properly.

 

 

 

 

 

 

3.

The switch board and control board wirings are

3.

Make sure the wirings between the switch

 

 

disconnected.

 

board and control board are connected

 

 

 

 

properly.

 

4.

The wires on control board are loose.

4.

Make sure the wires on the control board are

 

 

 

 

connected properly.

 

5.

The switch board or control board is defective.

5.

Change the switch board or control board.

Light works,

1.

The motor is defective, possible seized.

1.

Change the motor.

but motor is not

 

 

 

 

2.

The thermally protected system detects if the

2.

The motor will function properly after the

turning.

 

motor is too hot to operate and shuts the motor

 

thermally protected system cool down.

 

 

 

 

 

down.

 

 

 

 

 

 

 

 

3.

Damaged capacitor.

3.

Change the capacitor.

 

4.

The motor wire is not connected.

4.

Make sure the motor wire is plugged into the

 

 

 

 

molex connector.

The unit is

1.

The motor is not secure in place.

1.

Tighten the motor in place.

vibrating.

 

 

 

 

2.

Damaged blower wheel.

2.

Change the blower.

 

 

 

 

 

 

 

3.

The hood is not secured in place.

3.

Check the installation of the hood.

The motor is

1.

Defective halogen bulb.

1.

Change the halogen bulb.

working, but the

 

 

 

 

2.

The light bulb is loose.

2.

Tighten the light bulb.

lights are not.

3.

The wires on the control board are loose.

3.

Make sure the wires on control board are

 

 

 

 

 

connected properly.

 

 

 

 

 

The hood is

1.

The hood might be hanging too high from the

1.

Adjust the distance between the cook top and

not venting out

 

cook top.

 

the bottom of the hood within 26” and 36”

properly.

 

 

 

range.

 

2.

The wind from the opened windows or opened

2.

Close all the windows and doors to eliminate

 

 

doors in the surrounding area are affecting the

 

the outside wind fl ow.

 

 

ventilation of the hood.

 

 

 

3.

Blockage in the duct opening or duct work.

3.

Remove all the blocking from the duct work or

 

 

 

 

duct opening.

 

4.

The direction of duct opening is against the wind.

4. Adjust the duct opening direction.

 

5.

Using the wrong size of ducting.

5.

Change the ducting to correct size.

 

 

 

 

 

Filter is vibrating.

1.

Filter is loose.

1.

Adjust or change the fi lter.

 

 

 

 

 

 

2.

Spring clip is broken inside filter opening

2.

Change the spring clip.

 

 

 

 

 

RF Remote

1.

Battery is dead

1.

Replace battery with type A23 12v

control does not

 

 

 

 

2.

Poor communication with the power pack

2.

Remote control must be within 15 ft of power

work

 

 

 

pack

 

 

 

 

 

 

 

 

 

 

3.

RF remote lost communication with power pack

3.

Reset power pack and remote by switching

 

 

 

 

power off at the circuit breaker for 5 minutes.

 

 

 

 

Pace remote on counter top near power pack

 

 

 

 

and switch the circuit breaker back on.

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Zephyr AK8200AS, AK8300ASX manual Troubleshooting Procedures for Tornado II and Tornado, Issue Cause What to do
Page 19 Page 21

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