Dell T710 owner manual Troubleshooting a Storage Controller, 175

5Check the cable connections inside the system:

a Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

b Open the system. See "Opening the System" on page 85.

c Verify that the cable connections between the hard drive(s) and the drive controller are correct and that the cables are securely seated in their connectors.

d Close the system. See "Closing the System" on page 86.

e Place the system upright and on its feet on a flat and stable surface, reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If the problem persists, see "Getting Help" on page 193.

Troubleshooting a Storage Controller

NOTE: When troubleshooting a SAS or PERC controller, also see the documentation for your operating system and the controller.

1Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 181.

2Enter the System Setup program and ensure that the SAS or PERC controller is enabled. See "Using the System Setup Program and UEFI Boot Manager" on page 57.

3Restart the system and press the applicable key sequence to enter the configuration utility program:

•<Ctrl><C> for a SAS controller

•<Ctrl><R> for a PERC controller

See the controller's documentation for information about configuration settings.

Troubleshooting Your System

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