Dell T710 owner manual Troubleshooting a SAS or SAS RAID Controller

4Check the configuration settings, make any necessary corrections, and restart the system.

WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.

5Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

6Open the system. See "Opening the System" on page 85.

7Ensure that the controller card is firmly seated into the system board connector. See "Integrated Storage Controller Card" on page 132.

8If you have a battery-cached PERC controller, ensure that the RAID battery is properly connected and, if applicable, the memory module on the PERC card is properly seated.

9Verify that the cable connections between the SAS backplane and the integrated storage controller are correct. See "Installing an Integrated Storage Controller Card" on page 134.

Ensure that the cables are firmly connected to the storage controller and the SAS backplane board.

10Close the system. See "Closing the System" on page 86.

11Place the system upright and on its feet on a flat and stable surface, reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If the problem persists, see "Getting Help" on page 193.

Troubleshooting a SAS or SAS RAID Controller

NOTE: When troubleshooting a SAS or SAS RAID controller, also see the documentation for your operating system and the controller.

1Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 181.

2Enter the System Setup program and ensure that the SAS or SAS RAID controller is enabled. See "Using the System Setup Program and UEFI Boot Manager" on page 57.

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Troubleshooting Your System