194 | Dell T710 guide

194

Getting Help

Image 194

Dell T710 owner manual 194

Contents

Dell PowerEdge T710 Systems April Contents Uefi Boot Settings Screen Processor Settings ScreenPower Management Screen Other Information You May Need Entering the iDRAC Configuration Utility Removing the Cooling Shroud Installing the Cooling Shroud General Memory Module Installation Installing a Hard Drive Into aInstalling an Optical or Tape Drive Mode-Specific Guidelines Installing Memory Modules Installing an Integrated Storage Removing the Chassis Intrusion SwitchInstalling the Chassis Intrusion Switch Installing an Integrated Storage Controller 152 145149 156 176 Troubleshooting Power Supplies 165166 193 185186 F11 Accessing System Features During StartupConfigurator documentation See the BMC or iDRAC user documentation Drives Front-Panel Features and IndicatorsUSB connectors Ports are USB 2.0-compliant Perform a graceful shutdown before Power button causes the system toPower to the system is turned off Seconds LCD Panel Features LCD Panel Features Buttons Description Left Setup Menu Home Screen View Menu Drive-status indicator green and amber About Your System Hard-Drive Status IndicatorsDrive-activity indicator green Carrier Seconds, and off six seconds About Your System TimeRebuild aborted Back-Panel Features and Indicators Back-Panel Features and Indicators About Your System Supports one full-height, full-length Power supplyWide card in slots 30.99-cm 12.2-in, x16 wide card Serial connector Guidelines for Connecting External DevicesVideo connector Security cable slot Connects a cable lock to the system NIC Indicator Codes Power Indicator Codes LCD Status Messages Battery Disabled, tempPower cycle Battery E1211 RAID E122A E122C CPU PowerFault. Power Cycle AC Bios revision E1410 Internal ErrorConfiguration. configuration Error. Power Power supply E1614 Power Supply # Check errorE1610 Power Supply # ### W error E1624 Lost power E1620 Power Supply #Power error E1626 Power Supply E1714 Unknown error Error on BusError on Slot E1711 PCI parity E1810 Hard drive ## Fault. ReviewE1920 iDRAC6 Upgrade Clear SEL E1812 Hard drive ## Unusable Check DIMMs E2013 Bios unable to ConfigurationConfigured but Failure. Power E2018 Programmable Timer errorE2019 Parity error E201A SuperIO E201E Post memory POST. Check Screen Message E2023 Bios Unable toE201D Shutdown test Test failure ##. Power E2110 Multibit ErrorDisabled on On Dimm ## Config. provide ErrorsI1920 iDRAC6 Upgrade I1911 LCD Log Full Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages Alert! iDRAC6 not RebootingPower required Responding Memory disabled Alert! PowerSystem boot Fatal error System board Please run Setup Mode detectedIs installed on CPU x installed Different cache Bootable media isCPUs with Sizes detected Correct Connectors Gate A20 failure Configuration onError Each CPU should Disabled Accessible USBDisabled. If Keyboard fuse has Memory set to Mirror modeInstalled Pairs. Pairs must Be matched in size and geometry Memory tests Error Expected No boot deviceNo timer tick Available Quad rank Dimm Read fault Requested sector not foundPlug & Play Detected after Seek operation Seek errorSector not found Shutdown failure Following DIMMs should Match in size Setup programDIMMs should Following DIMMs should Counter 2 failed Timer chipWill now reset Honored. System Unable to launch System ServicesProtected mode Image. System System reset InstalledError has caused Dimm mismatch Panel is not Code updateSystem will Reboot Loaded for Processor n Write fault Write fault on selected drive Configuration isMemory Configuration Not optimal. Other Information You May Need Diagnostics MessagesAlert Messages Using the System Setup Program and Uefi Boot Manager Choosing the System Boot Mode Using the System Setup Program Navigation Keys Entering the System Setup ProgramResponding to Error Messages System if any changes were made Processor Settings System Setup OptionsMemory Settings Screen on Sata Settings Fans, and memory modules with preconfigured or Specify related features and options. See SerialPower Management Report Keyboard Errors Memory Settings Screen Option Description 64-bit Processor Settings ScreenExecute Disable Sata Settings Screen Boot Settings Screen Integrated Devices Screen PCI IRQ Assignment Screen Serial Communication Screen Power Management Screen Embedded Server Management Screen Optional System Security Screen Enables or disables the NMI feature Exit Screen Entering the Uefi Boot ManagerIs restored Using the Uefi Boot Manager Navigation Keys Uefi Boot Manager Screen Uefi Boot Settings Screen System Utilities Screen System and Setup Password Features Using the System Password Type your new system password Using the System Setup Program and Uefi Boot Manager Using the Setup Password Embedded System Management IDRAC Configuration Utility Entering the iDRAC Configuration Utility Using the System Setup Program and Uefi Boot Manager Inside the System Installing System ComponentsRecommended Tools Inside the System Installing System Components Power Supplies System cover PCIe expansion card slots Removing a Power Supply Installing a Power Supply Blank Installing a Power SupplyRemoving a Power Supply Blank Front Bezel Removing the Front Bezel Opening the System Installing the Front BezelOpening and Closing the System Closing the System System cover System feet Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Removing and Installing the Cooling Shroud Cooling shroud Mixed SAS/SATA Hard-Drive Configurations Hard Drives Removing a Hot-Swap Hard Drive Installing a Hard-Drive BlankRemoving a Hard-Drive Blank Installing a Hot-Swap Hard Drive Installing a Hot-Swap Hard Drive Release button Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive Carrier Optical and Tape Drives Removing an Optical or a Tape Drive Power and data cables Installing System Components Drive bay screw slots Installing an Optical or Tape Drive Installing System Components General Memory Module Installation Guidelines System Memory Mode-Specific Guidelines Dual Processor Mode Module Size100 Available 16-GB1 101Memory Optimizer Advanced Vacant 16-GB1 Vacant All 102Memory Advanced Vacant All Mirroring Vacant 16-GB1 Size Memory Optimizer Mode Module103 Mirroring Vacant Installing Memory Modules 11. Installing and Removing a Memory Module Memory module 105 Removing Memory Modules 107 ProcessorsRemoving a Processor 12. Installing and Removing the Heat Sink Heat sink 109 Processor shield Installing a Processor 111 14. Keeping the Processor Parallel to the Socket 16. Installing a Processor Socket-release lever 112 113 114 Expansion Card Installation GuidelinesExpansion Cards 2,5,3 All other NICs 2,5,3,1 Installing an Expansion Card 115 Installing System Components 117 Removing an Expansion Card 119 Installing the Internal SD ModuleInternal SD Module 18. Installing the Internal SD Module Release tab Removing the Internal SD Module 121 Removing an Internal SD Flash Card Installing an Internal SD Flash CardInternal SD Flash Card Internal USB Memory Key 123 124 NIC Hardware Key 125 Iscsikey connector 127 RAID BatteryRemoving a RAID Battery Installing a RAID Battery 21. Removing and Installing a RAID Battery RAID battery 129 Chassis Intrusion SwitchRemoving the Chassis Intrusion Switch Intrusion connector on the system board 130 Installing the Chassis Intrusion Switch 131 Integrated Storage Controller Card Removing an Integrated Storage Controller Card Card guides Cable connectors133 Installing an Integrated Storage Controller Card 135 Installing an Integrated Storage Controller Card CarrierRemoving an Integrated Storage Controller Card Carrier Cooling Fans Removing a Cooling-Fan Module Fan cage Installing a Cooling-Fan Module137 Fan Cage Removing the Fan Cage Installing a Fan Cage 139 VFlash Media Optional Installing a VFlash MediaInstalling an iDRAC6 Enterprise Card Removing a VFlash Media 141 Removing an iDRAC6 Enterprise Card VFlash media slot VFlash SD card 143 System Battery Replacing the System Battery 145 Control Panel Assembly Service-Only ProcedureRemoving the Control Panel Assembly Installing System Components 147 Installing the Control Panel Assembly 149 SAS Backplane Service-Only ProcedureRemoving the SAS Backplane Available only with 3.5 SAS backplane 150 Installing the SAS Backplane 151 System Board Service-Only Procedure Removing the System Board 153 Installing the System Board Carrier release tab Release pin 155 Power Distribution Board Service-Only Procedure Removing the Power Distribution Board Securing tabs Power distribution board157 Installing the Power Distribution Board 159 Troubleshooting External ConnectionsTroubleshooting Your System Troubleshooting the Video Subsystem Troubleshooting a USB Device 161 Troubleshooting a Serial I/O DeviceTroubleshooting a NIC Troubleshooting a Wet System 163 Troubleshooting a Damaged System 165 Troubleshooting the System BatteryTroubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory 167 Troubleshooting Your System 169 Troubleshooting an Internal SD CardIf the problem is not resolved, see Getting Help on Troubleshooting an Internal USB Memory Key If the problem is not resolved, see Getting Help on 170 171 Troubleshooting an Optical DriveTroubleshooting a Tape Backup Unit Troubleshooting an External Tape Drive 173 Troubleshooting a Hard Drive Troubleshooting a Storage Controller 175 Troubleshooting a SAS or SAS RAID Controller 177 Troubleshooting Expansion Cards Troubleshooting the Processors 179 Troubleshooting Your System Using Online Diagnostics 181 Running the Embedded System Diagnostics Embedded System Diagnostics FeaturesWhen to Use the Embedded System Diagnostics Selecting Devices for Testing Embedded System Diagnostics Testing OptionsUsing the Custom Test Options Click the testing option in the Main Menu window Selecting Diagnostics Options Viewing Information and Results Boot pins System Board Jumper Settings DescriptionDefault The password feature is enabled pins System Board Jumpers System Board Connectors 186 187 188 Jbbpwr power connector Jsasb cable connector SAS Backplane Board ConnectorsCable connector 189 Jsigbbbp hard drive indicator cable connector 190 Power Distribution Board Connectors 191 Disabling a Forgotten Password Getting Help Contacting Dell193 194 Glossary 195Amperes AC Alternating current 196 CPU Central processing unit. See processor DC Direct current 197 198 199 Mm Millimeters Ms Milliseconds 200 201 System memory See RAM 202 TCP/IP Transmission Control Protocol/Internet Protocol 203 204 Index Using Dell PowerEdge Diagnostics205 Hard drive 206 Accessing system features Power indicators, 12 207 208 Integrated storage controller card, 132 Memory options, 61, 63 serial communications options Keystroke209 210 211 212 213 214