Dell T710 owner manual Troubleshooting an Internal USB Memory Key

Troubleshooting an Internal USB Memory Key

WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.

1Enter the System Setup program and ensure that the internal USB port is enabled. See "Integrated Devices Screen" on page 64.

2Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

3Open the system. See "Opening the System" on page 85.

4Locate the internal USB key and reseat it. See "Internal USB Memory Key" on page 123.

5Close the system. See "Closing the System" on page 86.

6Place the system upright and on its feet on a flat and stable surface, reconnect the system to the electrical outlet, turn on the system and attached peripherals, and check if the internal USB memory key is functioning.

7If the problem is not resolved, repeat step 2 and step 3.

8Insert a different USB key that you know works properly.

9Close the system. See "Closing the System" on page 86.

10Place the system upright and on its feet on a flat and stable surface, reconnect the system to the electrical outlet, turn on the system and attached peripherals, and check if the internal USB key is functioning.

If the problem is not resolved, see "Getting Help" on page 193.

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Troubleshooting Your System