Symptom

Possible cause/solution

A warning message

Network quality is not high enough.

 

appears stating

This means the camera’s browser interface, WebVUer, could not receive a steady stream

“Your video

of video data from your camera. The loss of video data might also be caused by network

quality is too high

congestion or insufficient bandwidth. Please refer to other related troubleshooting tips.

for your Internet

Additionally, if the CPU usage on your viewing computer is too high, the same warning

bandwidth.”

message will be showed. You can monitor the CPU usage by right clicking on your

 

Windows taskbar and choose “task manager”, and then click the Performance tab.

 

The microSD card is not inserted firmly into position.

 

Remove the memory card and re-insert it into the card slot. To verify if your SD card is

 

properly installed, go to [Setup] > [Recording Setup] > [Micro SD], and check if [SD Card

Cannot store

Status] and [SD Card Capacity] shows correct information. If "not detected" is shown,

recordings on a

remove and re-insert the card again, refresh the WebVUer, and verify again.

microSD card

The microSD card is not properly formatted.

 

Go to main setup page, and choose [Recording Setup] from the left menu. Choose

 

[Micro SD] for the "Destination" field, and then press the [Format] button. If still not

 

functioning properly, try storing still snapshots onto the SD card. Failure in storing

 

snapshots often suggests a problem with the memory card.

 

Your microSD card is not supported by the camera.

 

Your IP camera may not fully support high capacity memory cards from all

 

manufacturers. Contact ZyXEL if you think you’ve encountered an SD card compatibility

 

problem.

 

Your SD card does not meet writing speed requirements.

 

You may experience minor issues in video recording when your SD card doesn’t meet

 

writing speed requirements. ZyXEL recommends using class 4 or above SD cards for

 

video recording.

 

A motion detection region has not been configured for recording triggered motion events.

 

If you want to record video clips of detected motion to an SD card, you’ll need to set at

 

least one motion detection region before setting up event-based recording in Recording

 

Setup.

Technical Support Information

In the event of problems that cannot be solved, please contact your vendor. If you cannot contact your vendor, contact a ZyXEL office in the region in which you bought the device. Regional offices are listed at www.zyxel.com/web/contact_us.php

ZyXEL communications Corporation – Worldwide Headquarters www.zyxel.com

Tel. +866-2-2912-3685 Fax +866-2-2912-3656

11F., No. 223, Sec. 3 Beixin Rd., Xindian Dist., New Taipei City 231, Taiwan (R.O.C)

Page 62 Page 64
Page 63
Image 63
ZyXEL Communications IPC-3605N Technical Support Information, Snapshots often suggests a problem with the memory card
Page 62 Page 64

IPC-3605N specifications

ZyXEL Communications has established itself as a leader in the networking and communication technology industry, and one of its noteworthy products is the IPC-3605N. This network camera is designed for both home and business surveillance, offering a reliable and high-quality solution for security needs.

The IPC-3605N features a 2-megapixel image sensor capable of capturing crystal-clear video at 1080p resolution. This high-definition recording ensures that the finer details are not lost, which is crucial for identification in security scenarios. With a wide viewing angle provided by its fixed lens, the camera can cover larger areas with fewer units required, making it an efficient choice for comprehensive surveillance coverage.

One of the key features of the IPC-3605N is its night vision capabilities. Equipped with infrared LEDs, this camera can provide clear images in low-light conditions, allowing for 24/7 monitoring. The smart IR technology automatically adjusts the LED intensity based on the distance of objects, preventing overexposure and ensuring that video quality remains high even in total darkness.

Connectivity is another strong suit of the IPC-3605N. It supports multiple network protocols, including Ethernet and Wi-Fi, making installation flexible and straightforward. Users can choose either a wired connection for stability or a wireless setup for convenience without the hassle of cabling.

Moreover, the IPC-3605N comes with built-in motion detection technology. This feature sends real-time alerts to users whenever motion is detected within its field of view. This immediate notification system helps users to respond swiftly in case of any suspicious activities. The camera's ability to store footage locally or to a cloud service provides further flexibility for data management and retrieval.

In terms of construction, the IPC-3605N is designed to withstand various environmental conditions, making it suitable for both indoor and outdoor installations. Its robust housing ensures durability and protection against dust and water, rated IP66, ideal for outdoor surveillance applications.

Lastly, the IPC-3605N is user-friendly, with an intuitive mobile app that allows users to access real-time footage, manage settings, and review recorded clips easily. This ensures total control and visibility, making it a valuable asset for anyone looking to enhance their security measures.
Top Page Image Contents