Chapter 5 Troubleshooting

5.0.1 Resetting the ZyXEL Device

This changes all the ZyXEL Device’s settings to their original values. You will need to configure any custom settings again.

Note: Make a note of your custom settings before you reset the ZyXEL Device.

To reset the ZyXEL Device:

1Press the RESET button until the POWER, PHONE 1, and PHONE 2/Lifeline lights starts to blink in sequence. (This usually takes ten seconds or less.)

2Release the RESET button.

5.0.2REG Status List

REG Status allows you to see your SIP connection’s current status. This can be useful in diagnosing connection problems or troubleshooting why a call cannot go through. REG Status information appears in two places: in the Connection Wizard, after you finish setting up your VoIP connections:

Figure 14 The Connection Wizard

 

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P-27XX Series User’s Guide