Chapter 9 LEDs and Troubleshooting

2Use the PLA-4xx Series Configuration Utility to detect all other HomePlug devices on your Powerline network. Make sure that the network name (sometimes called the network password) is the same on all of your Powerline adapters. See Section 5.3 on page 39 for instructions on checking the network name.

3Check the DAK password and MAC address for all Powerline adapters are typed correctly in the utility. See Section 5.3 on page 39 for instructions on checking the DAK and MAC address.

4Make sure that all your Powerline adapters are HomePlug AV compliant. Check the package it came in or ask your vendor. This PLA-407 can not detect earlier versions of HomePlug Powerline adapters such as HomePlug 1.0 or 1.0.1. (Although they can coexist on the same electrical wiring without interfering with each other.)

5Make sure that the Powerline adapters on your network are all on the same electrical wiring. Connect another Powerline adapter into an outlet close to your PLA-407’s power outlet. They are probably now on the same electrical wiring.

Check the HomePlug light. If it now lights up your Powerline adapter was probably previously on separate electrical wiring. Ask an electrician for more information on the electrical wiring in your building.

6If your Powerline network is using Powerline cable, check all Powerline adapters are on the same Powerline cable.

7If your Powerline network is using electrical wiring (not Powerline cable), check you do not have a power meter between Powerline adapters. Powerline signals cannot pass this.

The POWER and HomePlug light blink at the same time.

•You have pressed the ENCRYPT button for more than three seconds. Try setting up a connection again, this time pressing the ENCRYPT buttons on both devices for less than three seconds.

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PLA-407 User’s Guide