Generac QT04524ANSX owner manual Troubleshooting Guide, Problem Cause Correction

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Troubleshooting

TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

Engine won’t crank.

1.

Control panel 7.5 amp fuse blown.

1.

Replace fuse.*

 

2.

Loose or corroded or defective

2.

Tighten, clean or replace

 

 

battery cables.

 

battery cables as necessary.*

 

3.

Defective starter contactor.

3.

Replace contactor.*

 

4.

Defective starter motor.

4.

Replace starter motor.*

 

5.

Dead or Defective Battery.

5.

Remove, change or replace battery.*

 

 

 

 

 

Engine cranks but won't start.

1.

Out of fuel.

1.

Replenish fuel/turn on fuel valve.

 

2.

Fuel solenoid (FS) is defective

2.

Replace solenoid.*

 

3.

Spark plugs defective.

3.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts hard, runs rough.

1.

Air cleaner plugged or damaged.

1.

Clean or replace as needed.

 

2.

Defective spark plugs.

2.

Clean, regap or replace plugs.

 

3.

Fuel pressure incorrect.

3.

Confirm fuel pressure to regulator is as

 

 

 

 

recommended in SPECIFICATIONS.*

 

4.

Insufficient fuel supply.

4.

Confirm fuel pressure to regualtor is as

 

 

 

 

recommended in SPECIFICATIONS.*

 

5.

Fuel system set to wrong fuel type.

5.

Reconfigure the fuel system. (See

 

 

 

 

RECONFIGURING THE FUEL SYSTEM in

 

 

 

 

manual.*

 

 

 

 

 

Engine starts then shuts down.

1.

Engine oil level is low.

1.

Check oil and add oil as needed.

 

2.

Engine is overheated.

2.

Check cooling system for leaks.

 

3.

Defective Low Oil Pressure Switch

3.

Replace switch.*

 

4.

Defective Coolant Temperature Switch

4.

Replace switch.*

 

5.

Defective Control Module circuit board.

5.

Replace board.*

 

6.

Coolant Level is Low.

6.

Repair leak - Add coolant.

 

7.

Defective Low Coolant Level Switch

7.

Replace Switch.*

 

 

 

 

 

AUTO/OFF/MANUAL Switch at OFF,

1.

Defective AUTO/OFF/MANUAL switch

1.

Replace board.*

engine continues to run.

2.

Defective Control Module circuit board

2.

Replace board.*

 

 

 

 

 

No AC output from generator.

1.

Main line circuit breaker is tripped/open.

1.

Reset to ON/CLOSED.

 

2.

Generator internal failure.

2.

*

 

3.

Thermal circuit breaker open.

3.

Auto-reset - Wait 5 min. and attempt restart.

*Contact the nearest Dealer for assistance.

12-1

05/10

B .Rev Trblsht003

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Contents Stationary Emergency Generator Table of Contents Introduction Operation and MaintenanceHOW to Obtain Service Read this Manual ThoroughlySafety Rules General HazardsFire Hazards Identification Record Data LabelCoolant Recommendations Equipment DescriptionEngine OIL Recommendations Engine Protective Devices Natural GAS Fuel System Fuel SystemFuel Requirements Propane Vapor Withdrawal Fuel SystemEngine SpecificationsStationary Emergency Generator Cooling SystemControl Panel Reconfiguring the Fuel SystemWeather and Maintenance Kits Phase Alternators Y Configuration Alternator Power Winding ConnectionsFOUR-LEAD, SINGLE-PHASE Stator Alternator AC Lead ConnectionsStator Power Winding Connections 3-phase, 120/208V 6 Lead Activate the Generator Using the AUTO/OFF/MANUAL SwitchControl Panel Interface Display Interface MenusActivation Chart Choose Language TroubleshootingFuel Conversion Setting the Exercise TimerUser Adjustable Settings OperationManual Start Alarm and Warning MessagesAuto Start LOW Battery Alarm UNDER-FREQUENCY Shutdown AlarmMissing Crank Pulse Alarm LOW Battery WarningCommon Alarm Relay Maintenance AlertsMenu System Stationary Emergency Generator Control and Operation Operating Unit with Manual Transfer SwitchOperating Unit with Automatic Transfer Switch Engine START-UP and TransferChanging Engine OIL General MaintenanceCheck Engine OIL Cooling INTAKE/OUTLETOverload Protection for Engine DC Electrical System Engine CoolantCoolant Change Exercise SystemBattery Fluid Battery MaintenanceBattery Replacement Spark PlugsService Schedule System / Component Frequency ProcedureTroubleshooting Guide Problem Cause CorrectionWarranty Purchaser’s/Owner’s Recordkeeping Responsibilities Page Page Assy STR 390 25GD3 CPL Page Group a UL Circuit Breaker 225AF Page UL Circuit Breaker KG Page UL Circuit Breaker QN This page Left Intentionally Blank Page Weldment Frame 2.4L C2 Page Battery Tray C1 CPL Page Gasket Bosch 32 Page Weldment Radiator Support C2 Page Page Group D Harn Emissions Overlay 2.4L not Shown Page Group E Page Exhaust Elbow 2 1/4 OD 2 1/2OD Page Rear Wrap C2 CPL Page Page Page Page Page Page Page Page Page Page Page Page Page Page 04/07 a .Rev BackPg001