Troubleshooting TVee
Soundbar does not power on.
•Is the power supply plugged into a live wall outlet?
•Is the power supply properly connected to the soundbar power input?
No sound from TVee Soundbar.
•Is the soundbar connected to an audio source that is playing audio through its output?
•Is the soundbar set to the correct input source?
•Is the soundbar receiving power and turned on?
•Turn up the volume of the TVee soundbar.
•Turn up the volume of the television or cable box TVee is connected to.
•Check Mute status – is the Mute Button blinking red? Press the Mute Button on the soundbar.
•For digital TVs or other digital sources, make sure the output format is set to “Dolby Digital.” (See the source product’s
•For digital sources, make sure the optical cable is not kinked or broken. (This stops the digital light signal)
Distorted sound from the Soundbar.
•Change the Trim Level switch setting to a lower number. (Aux 1 input only)
•Check the signal source to be sure the distortion is not originating there.
•Turn down the volume of the source until the distortion goes away.
TVee won’t learn my remote control commands.
•Carefully follow the programming instructions.
•Hold the remote steady and 12 inches from the front of the soundbar.
•Press and release the remote control buttons s l o w l y !
•Check the remote control’s batteries.
Note: TVee learns almost all IR commands, but some IR protocols cannot be programmed.
Volume of my television speakers gets louder than my TVee system over time.
•When the remote control volume button is held down your television may change volume levels faster then TVee.
•Use the buttons on the soundbar to adjust the volume of the TVee to the correct balance with the television speakers.
•If possible, use the television’s set up menu to mute the television’s own speakers.
8