Lenovo Z60T, Z60M manual Solving computer problems

Page 37

 

Solving computer problems

 

 

Message

Solution

 

 

0177: Bad SVP data, stop

Checksum of the supervisor password in the EEPROM is not correct. The

POST task.

system board should be replaced. Have the computer serviced.

 

 

0182: Bad CRC2. Enter

Checksum of the CRC2 setting in the EEPROM is not correct. Go to BIOS

BIOS Setup and load

Setup Utility. Press F9 and then Enter to load the default setting. Press F10

Setup defaults.

and then Enter to restart the system.

 

 

0185: Bad startup

Checksum of the startup sequence setting in the EEPROM is not correct. Go

sequence settings. Enter

to BIOS Setup Utility. Press F9 and then Enter to load the default setting.

BIOS Setup and load

Press F10 and then Enter to restart the system.

Setup defaults.

 

 

 

0187: EAIA data access

The access to EEPROM has failed. Have the computer serviced.

error

 

 

 

0188: Invalid RFID

The EEPROM checksum is not correct (block # 0 and 1). The system board

Serialization Information

should be replaced, and the box serial number needs to be reinstalled. Have

Area.

the computer serviced.

 

 

0189: Invalid RFID

The EEPROM checksum is not correct (block # 4 and 5). The system board

configuration

should be replaced, and the UUID needs to be reinstalled. Have the

information area

computer serviced.

 

 

0190: Critical low-battery

The computer turned off because the battery is low. Connect the ac adapter

error

to the computer and charge the battery, or replace the battery with a fully

 

charged one.

 

 

0191: System Security -

The system configuration change has failed. Confirm the operation and try

Invalid remote change

again. To clear the error, enter the BIOS Setup Utility.

requested.

 

 

 

0192: System Security -

The Security Chip has been replaced with a different one. Have the

Embedded Security

computer serviced.

hardware tamper

 

detected.

 

 

 

0199: System Security -

This message is displayed if you enter a wrong supervisor password more

Security password retry

than three times. Confirm the supervisor password and try again. To clear

count exceeded.

the error, enter the BIOS Setup Utility.

 

 

01C8: More than one

Remove a Modem Mini-PCI Card. Otherwise, press Esc to ignore the

modem devices are

warning message. If this does not solve the problem, have the computer

found. Remove one of

serviced.

them. Press <Esc> to

 

continue.

 

 

 

01C9: More than one

Your ThinkPad computer has a built-in Ethernet feature, and you cannot

Ethernet devices are

add another such feature by installing an Ethernet device. If this error

found. Remove one of

message is displayed, remove the Ethernet device that you installed.

them. Press <Esc> to

Otherwise press Esc to ignore the warning message. If this does not solve

continue.

the problem, have the computer serviced.

 

 

Chapter 2. Solving computer problems 15

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Page 36 Page 38
Contents Page Page Page Page Contents Index Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesBatteries Heat and product ventilation Additional safety information CD and DVD drive safetyTo Connect Page Important safety information Laser compliance statement Important safety information Page Important regulatory notice for users Important notice for usersInformation about hard disk capacity Page Finding information with the ThinkVantage button Page Overview of your new ThinkPad computer Front view Your ThinkPad Z60t Series computer at a glanceRear view Your ThinkPad Z60m Series computer at a glance ThinkPad Z60t Series Features ThinkPad Z60m Series Features Features Specifications Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer keyboard Cleaning the cover of your computerCare for the fingerprint reader Cleaning your computer display Caring for your ThinkPad computer Solving computer problems Troubleshooting Diagnosing problemsError messages Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security -Predesktop Area -Predesktop Area Problem Errors without messagesSolution Password problem Keyboard problems Power switch problemUltraNav problems Standby or hibernation problems Your computer does not enter standby or hibernation mode Click Power Management Select Timer Wake with Battery Operation by pressing EnterClick Advanced Computer screen problemsBattery problems Hard disk drive problems Startup problem Other problems Fingerprint authentication problemsComputer does not respond Solution Problem Starting Bios Setup Utility Recovering pre-installed software Starting Bios Setup UtilityUpgrading the hard disk drive Recovering pre-installed softwareHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive Upgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the world Wireless interoperability Appendix A. Wireless related informationUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel Mode Page Lenovo Statement of Limited Warranty Appendix B. Warranty informationWhat this Warranty Covers Part 1 General TermsHow to Obtain Warranty Service What this Warranty Does not CoverWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Paraguay MexicoPeru UruguayAsia Pacific Australia United StatesCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia Malaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUPage Egypt Following Terms Apply to the Country Specified AustriaFrance Hungary GermanyIreland Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationThinkPad Z60m Series computer On-site Service Customer Replaceable Unit ″CRU″ ServiceCourier or Depot Service CRU and On-site Service Customer Carry-In or Mail-In ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Tier 2 CRUs Appendix C. Customer Replaceable Units CRUsPage Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementHandling a disused ThinkPad battery pack Disposing of a disused lithium batteryEnvironmental notices for Japan IBM Lotus Software Offer Latin American Countries U. S. Or CanadaEuropean Countries Asia Pacific Countries TrademarksPage Index Page Page Part Number 39T2191
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