Solving computer problems
In the top panel of the Rescue and Recovery workspace, you can click the following to open other pages or exit the utility:
vEvent Viewer enables you to view a log that contains information about events, or tasks, associated with Rescue and Recovery operations.
vSystem Information enables you to see key hardware and software information about your computer. This information might be valuable when trying to diagnose problems.
vWarranty Status enables you to see when your warranty expires, the terms of service for your computer, or list of replacement parts.
vHelp provides information about the various functions available in the Rescue and Recovery workspace.
vRestart closes the Rescue and Recovery workspace and resumes the startup sequence that was interrupted.
Fingerprint authentication problems
If your finger(s) have any of the following conditions, you may not be able to register or authenticate it:
vYour finger is wrinkled.
vYour finger is rough, dry or injured.
vYour finger is very dry.
vYour finger is stained with dirt, mud, or oil.
vThe surface of your finger is very different from when you registered your fingerprint.
vYour finger is wet.
vA finger is used that has not been enrolled.
To improve the situation, try the following:
vClean or wipe your hands to remove any excess dirt or moisture from the fingers.
vEnroll and use a different finger for authentication.
vIf your hands are too dry, apply lotion to them.
Other problems
Problem:
The computer locks or does not accept any input.
Solution:
Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network.
To turn off the computer, press and hold the power switch for 4 seconds or more.
30ThinkPad® Z60t and Z60m Series Service and Troubleshooting Guide