Lenovo Z60M, Z60T manual Country or Region Telephone Number

Page 96

Country or Region

Telephone Number

 

 

Guatemala

335-8490 (Spanish)

 

 

Honduras

Tegucigalpa & San Pedro Sula: 232-4222

 

San Pedro Sula: 552-2234

 

(Spanish)

 

 

Hungary

+36-1-382-5720

 

 

India

1600-44-6666

 

Alternate Toll Free: +91-80-26788940

 

(English)

 

 

Indonesia

800-140-3555 (Bahasa, Indonesian, English)

 

 

Ireland

01-815-9202 (30 day up and running support)

 

01-881-1444 (Warranty service and support) (English)

 

 

Italy

02-7031-6101 (30 day up and running support)

 

+39-800-820094 (Warranty service and support) (Italian)

 

 

Japan

Desktop:

 

Toll free: 0120-887-870

 

For International: +81-46-266-4724

 

ThinkPad:

 

Toll free: 0120-887-874

 

For International: +81-46-266-4724

 

Both of the above numbers will be answered with a Japanese language

 

voice prompt. For telephone support in English, please wait for the

 

Japanese voice prompt to end, and an operator will answer. Please ask

 

for ″English support please,″ and your call will be transferred to an

 

English speaking operator.

 

PC Software:

 

0120-558-695

 

Overseas calls: +81-44-200-8666

 

(Japanese)

 

 

Korea

1588-5801 (Korean)

 

 

Latvia

+386-61-1796-699

 

 

Lithuania

+386-61-1796-699

 

 

Luxembourg

+352-298-977-5063 (French)

 

 

Malaysia

1800-88-8558 (English/Bahasa Melayu)

 

 

Malta

+356-23-4175

 

 

Mexico

001-866-434-2080 (Spanish)

 

 

Middle East

+44 (0)1475-555-055

 

 

Netherlands

+31-20-514-5770 (Dutch)

 

 

74ThinkPad® Z60t and Z60m Series Service and Troubleshooting Guide

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Contents Page Page Page Page Contents Index Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters Extension cords and related devices Plugs and outletsBatteries Heat and product ventilation CD and DVD drive safety Additional safety informationTo Connect Page Important safety information Laser compliance statement Important safety information Page Important notice for users Important regulatory notice for usersInformation about hard disk capacity Page Finding information with the ThinkVantage button Page Overview of your new ThinkPad computer Your ThinkPad Z60t Series computer at a glance Front viewRear view Your ThinkPad Z60m Series computer at a glance ThinkPad Z60t Series Features ThinkPad Z60m Series Features Features Specifications Important tips Be careful about where and how you work Caring for your ThinkPad computerBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Solving computer problems Diagnosing problems TroubleshootingError messages Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security -Predesktop Area -Predesktop Area Errors without messages ProblemSolution Password problem Power switch problem Keyboard problemsUltraNav problems Standby or hibernation problems Your computer does not enter standby or hibernation mode Select Timer Wake with Battery Operation by pressing Enter Click Power ManagementComputer screen problems Click AdvancedBattery problems Hard disk drive problems Startup problem Fingerprint authentication problems Other problemsComputer does not respond Solution Problem Starting Bios Setup Utility Starting Bios Setup Utility Recovering pre-installed softwareRecovering pre-installed software Upgrading the hard disk driveUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive Upgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterFRU Getting help around the world Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel Mode Page Appendix B. Warranty information Lenovo Statement of Limited WarrantyWhat this Warranty Covers Part 1 General TermsWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Mexico ParaguayPeru UruguayUnited States Asia Pacific AustraliaCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia Japan MalaysiaNEW Zealand PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersPage Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodThinkPad Z60m Series computer Customer Replaceable Unit ″CRU″ Service On-site Service Courier or Depot Service Customer Carry-In or Mail-In Service CRU and On-site ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix C. Customer Replaceable Units CRUs Tier 2 CRUsPage Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer U. S. Or Canada Latin American CountriesEuropean Countries Trademarks Asia Pacific CountriesPage Index Page Page Part Number 39T2191
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